Emily Sharpe
CENTRALCOAST,NSW
Summary
Dedicated customer service professional with expertise in payment processing and team building. Proven ability to enhance customer experiences through menu guidance and service protocol training.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Team Member
KFC
CENTRALCOAST, NSW
2021.08 - 2026.03
- Delivered exceptional customer service in fast-paced restaurant environment.
- Guided customers in menu selections and accommodated special requests to enhance dining experience.
- Processed customer payments accurately and efficiently using cash registers and credit card machines.
- Trained new staff on service protocols and KFC standards to ensure consistent service quality.
- Maintained cleanliness and organization of dining and kitchen areas consistently.
Skills
- Customer relationship management
- Point of sale
- Payment processing
- Service protocol training
- Restaurant cleanliness
- Product knowledge
- Team building
Certification
Certificate III in retail
Affiliations
Have been playing netball for the past 9 years
Timeline
Customer Service Team Member
KFC
2021.08 - 2026.03