Summary
Overview
Work History
Education
Skills
References
Activities
Timeline
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Emily Lander

Adelaide,South Australia

Summary

Driven and detail-oriented professional with a proven track record at AnglicareSA, very skilled in multitasking and organisation. Excelled in enhancing service efficiency and improving customer satisfaction through exceptional communication and teamwork. Skilled in maintaining high standards of cleanliness and inventory management.

Overview

4
4
years of professional experience

Work History

Hospitality Worker

AnglicareSA
Trott Park, South Australia
05.2018 - 01.2021

Servery.

  • Setting up food and drink trolleys.
  • Serving and delivering meals and drinks.
  • Preparing texture-modified food and fluids.
  • Preparing sandwiches and salads.
  • Recording accurate temperatures of food.
  • Washing dishes.
  • Maintaining cleanliness in the service area.

Cleaning.

  • Thoroughly cleaning and sanitizing all assigned areas, including residents' rooms, waiting areas, bathrooms, and common spaces.
  • Restocking and replenishing cleaning supplies and materials.
  • Reporting any maintenance issues or concerns to the appropriate personnel.
  • Adhering to all safety protocols and infection control procedures.
  • Providing excellent customer service and maintaining a professional demeanor at all times.

Salon Assistant

Fresh Hair and Body
Norwood/ Hyde Park, South Australia
04.2017 - 07.2017
  • Prepared workstations for upcoming appointments by setting up styling chairs with necessary towels and tools.
  • Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.
  • Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
  • Maintained cleanliness of the salon by sweeping floors, wiping down surfaces, and organising supplies.
  • Managed and updated shampooing, retail corner and hairdresser supply inventories to meet project demands.

Education

Certificate II - Retail Makeup And Skincare

TAFE SA
SA
10-2015

High School Diploma -

Reynella East Collage
Reynella East, SA
11-2016

Certificate III - Beauty Services

TAFE SA
SA
02-2017

Diploma - Beauty Therapy

TAFE SA
SA
04-2018

Skills

  • Teamwork
  • Communication
  • Attention to detail
  • Problem-solving
  • Multitasking and organisation
  • Exceptional time management

References

References available upon request.

Activities

  • Currently a stay at home mum of two wanting to get back into the workforce.

Timeline

Hospitality Worker

AnglicareSA
05.2018 - 01.2021

Salon Assistant

Fresh Hair and Body
04.2017 - 07.2017

Certificate II - Retail Makeup And Skincare

TAFE SA

High School Diploma -

Reynella East Collage

Certificate III - Beauty Services

TAFE SA

Diploma - Beauty Therapy

TAFE SA
Emily Lander