Summary
Overview
Work History
Education
Certification
Timeline
Generic

EMMA QUINLAN

Australia

Summary

Motivated and passionate student currently studying a Bachelor of Primary Education at Notre Dame. I have strong organizational abilities with proven successes managing multiple academic projects and volunteering events. I'm a well-rounded and professional team player dedicated to continuing to develop skills and gain experience. Organized, detail-oriented, and experienced in properly handling customer inquiries and transactions. Committed to utilizing my skills to further the mission of a company.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Casual Bar and Gaming Attendant

The Oscars Group – The Pier Hotel Banksmeadow
03.2024 - Current
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Reported concerns, broken machines, and out-of-order games to supervisor.
  • Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
  • Uphold strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.

Waitress

Hillsdale Bowling Club – Sydney
11.2022 - 03.2023
  • Greeted customers in a friendly and professional manner.
  • Developed lasting relationships with customers through attentive service and engaging conversation, resulting in repeat business.
  • Collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers.
  • Performed cash handling duties and reconciled daily cash transactions.
  • Maintained a clean and organized store environment, resulting in a higher customer experience.
  • Prepared tables for guests prior to their arrival, including setting up table linens and silverware.

Customer Service Assistant

Target – Sydney
03.2021 - 12.2021
  • Developed and maintained product knowledge to answer customer inquiries and promote sales.
  • Restocked shelves and displays to ensure a neat and organized shopping environment.
  • Greeted customers, assessed their needs and provided recommendations based on their preferences.
  • Built strong customer relationships by listening and responding to their requests in a timely manner.

Education

Bachelor of Primary Education - Education

University of Notre Dame Australia
Broadway, NSW
10-2026

High School Diploma -

Our Lady of The Sacred Heart College
Kensington, NSW
09-2022

Certification

  • Responsible Service of Alcohol, 2024-03-01, Present, RSA Online NSW Express Online Training
  • Responsible Conducts of Gaming, 2024-03-01, Present

Timeline

Casual Bar and Gaming Attendant

The Oscars Group – The Pier Hotel Banksmeadow
03.2024 - Current

Waitress

Hillsdale Bowling Club – Sydney
11.2022 - 03.2023

Customer Service Assistant

Target – Sydney
03.2021 - 12.2021

Bachelor of Primary Education - Education

University of Notre Dame Australia

High School Diploma -

Our Lady of The Sacred Heart College

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EMMA QUINLAN