Enza Zindani

Hairdresser

Melville,WA

Summary

Accomplished Manager with 30 years of success orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrive in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

years of professional experience

Work History

Manager

Maurice Meade

Booragoon, WA

01.2002 - 02.2011

Recorded inventory sales into organization's weekly income report.
Applied customer feedback to develop process improvements and support long-term business needs.
Delivered feedback to decision-makers regarding employee performance and training needs.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Onboarded new employees, including training, mentoring and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.

Owner /Operator Hairsalon

Self

Applecross, WA

03.1988 - 05.1998

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Managed 9 employees by supervising daily tasks.9
Enhanced operational efficiency and productivity by managing budgets, accounts
Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
Aligned branding initiatives and sales strategies with client goals.
Developed key operational initiatives to drive and maintain substantial business growth.
Remained up-to-date on current trends and attended over 20 trade shows per year to view and purchase products for resale.
Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels.

Education

High School Diploma -

Our Lady Of The Missions , Fremantle, WA

No Degree - Cert 4 Workplace Training And Assessing

TAFE Western Australia , Applecross, WA

Skills

Staff Management

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Interests

Art Cooking Yoga Herbalism Reiki Writing Research

Timeline

Manager - Maurice Meade

01.2002 - 02.2011

Owner /Operator Hairsalon - Self

03.1988 - 05.1998

TAFE Western Australia - No Degree, Cert 4 Workplace Training And Assessing

Our Lady Of The Missions - High School Diploma,