Ericka Harris
Rosewood
Summary
I am seeking a part-time or casual position, I have worked in various roles and seek to work caring for patients or clients. I am a Compassionate and dedicated Personal Care Worker at Cabanda Care Inc., skilled in clinical documentation and behavioural management. Enhanced client satisfaction through personalized care and effective communication, fostering trust with clients and families. Advocated for client rights, ensuring adherence to safety protocols while promoting independence and dignity in daily living activities. I have Experience with providing personalized care and support to individuals in need. Utilizes effective communication and empathy to build strong relationships with clients. Knowledge of best practices in patient care and safety, ensuring high standard of service. I am a Proud young Aboriginal woman from the Gwamu people near Cunnamulla, I have developed knowledge personally and professionally from my family and Traineeship, which I would present through my job. Currently I am studying the diploma of nursing through mater and education, i am seeking a role that will grow my knowledge and skills towards my nursing career.
Overview
4
4
years of professional experience
Work History
Personal Care Worker
Cabanda Care Inc.
06.2025 - Current
- Assisted clients with mobility, ensuring safety and comfort during transfers.
- Monitored clients' health status, reporting changes to appropriate team members.
- Trained new staff on best practices for client care and safety protocols.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Provided safe mobility support to help patients move around personal and public spaces.
- Enhanced client satisfaction by providing personalized care and attention to their daily needs.
- Supported clients in maintaining independence with assistance in mobility and ambulation.
- Used company software and databases to maintain records of services performed and patient conditions.
- Maintained accurate records of client information, including medical history, appointments, and daily activities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- collaborated with the RN regarding best practice personalized to each client
- Reported to EN, RN and CN of client changes
Disability Support Worker
CPL - Choice, Passion, Life
05.2024 - 06.2025
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Facilitated communication between clients, families, and healthcare providers to ensure comprehensive support.
- Implemented behavior management strategies to promote positive social interactions and emotional well-being.
- Monitored client progress and documented outcomes to inform adjustments in care strategies as needed.
- Advocated for client rights and access to services, ensuring adherence to organizational policies and regulations.
- Engaged clients in recreational activities, encouraging socialization and participation in community events.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
Business Administration Traineeship
Queensland Health Department, Royal Brisbane and Womens Hospital
01.2023 - 07.2024
- Streamlined patient admission processes to enhance operational efficiency.
- Coordinated scheduling and resource allocation for medical staff and departments.
- Managed compliance with healthcare regulations and accreditation standards.
- Organized, directed and coordinated medical and health services according to organizational policies and goals.
- Improved patient satisfaction by streamlining hospital processes and enhancing communication between departments.
- Collaborated with medical staff to develop targeted programs addressing specific health concerns within the community.
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Barista, Bartender and Waiter
Phat Boyz Smokehouse and Kitchen
06.2021 - 01.2023
- Prepared and served high-quality coffee beverages according to established recipes and customer preferences.
- Train new team members on bartending techniques and customer service standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintain cleanliness and organization of bar area, ensuring compliance with health regulations.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and brewing equipment, ensuring optimal functionality and cleanliness.
- Assisted customers with menu selections, enhancing overall customer experience through personalized service.
- Maintained inventory levels by tracking supplies and placing orders as needed to avoid shortages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Mix and serve beverages according to standard recipes and customer preferences.
Education
High School Diploma -
Rosewood State High School
Rosewood Diploma of Nursing - Nursing
Mater Education
Springfield, QLD09-2026
No Degree - Certificate III in Business Administration
Deadly Start Program
Brisbane 06-2024
No Degree - Cert II in Health Support Services
Connect And Grow
Brisbane 06-2022
Skills
- Client confidentiality
- Nutrition
- First aid and CPR
- End-of-life care
- Behavioral management
- Dementia care
- Clinical documentation
- Medical equipment operation
- Personal hygiene assistance
- Compassionate caregiving
Licenses
- Blue card
- Yellow card
- First aid and CPR
- Current P2 license
Timeline
Personal Care Worker
Cabanda Care Inc.
06.2025 - Current
Disability Support Worker
CPL - Choice, Passion, Life
05.2024 - 06.2025
Business Administration Traineeship
Queensland Health Department, Royal Brisbane and Womens Hospital
01.2023 - 07.2024
Barista, Bartender and Waiter
Phat Boyz Smokehouse and Kitchen
06.2021 - 01.2023
High School Diploma -
Rosewood State High School
Diploma of Nursing - Nursing
Mater Education
No Degree - Certificate III in Business Administration
Deadly Start Program
No Degree - Cert II in Health Support Services
Connect And Grow