Erin Dawborn
Reservoir,VIC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
People and Culture Coordinator
KOROWA ANGLICAN GIRLS SCHOOL
02.2025 - 06.2025
- Coordinate support of full employee lifecycle
- Consult with Department Manager regards recruitment and coordinated ad placements, shortlisting, interview scheduling, background and reference checks, offers and onboarding.
- Employment variations and contract renewals
- Triage employee queries regarding entitlements and obligations as per Instrument, institute policies and procedures, etc.
- Assist Payroll with pay cycle processes and historic queries.
- Assist with project work: Staff surveys; Data retrieval and update for upcoming HRIS development and implementation; Casual Workforce review; Revamp of employment record organisation and processes.
- OHS and Committee minutes, diverse range of other administrative tasks.
Human Resources Advisor – Generalist
WILLIAM ANGLISS INSTITUTE OF TAFE
03.2022 - 01.2025
- Assist the People and Capability team with HR core function as required; tasks include:
- Coordinate support of full employee lifecycle:
- Assist Recruitment Specialist with job ads and collation of candidates for Department Managers to assess for position.
- Onboarding documentation collation and checking
- Induction materials for new employees
- Recognition of prior service for new teachers in accordance with relevant MEA or EBA
- Leave management.
- Triage employee queries regarding entitlements and obligations as per Instrument, institute policies and procedures, etc.
- Assist both Management and Employees with transition of new MEA/EBA or Fair Work changes.
- Termination process and off-boarding
- Variations of employment:
- Liaise with Department Managers for requirements and coordinate workflow of formal paperwork from initiation through to acceptance by employee and payroll advice and record keeping.
- Extensions and renewal of variations and contracts as per End of Year process in line with Divisional funding and requirements.
- Monthly Salary Increment Report preparation for Payroll and fortnightly assistance with pay cycle processes and queries.
- April Workforce Review reporting and process as required by Victorian TAFE Association (VTA)
- VTA Salary Classification Assessments and advice/support to VET Teachers wanting to upgrade their teaching qualification in line with Victorian TAFE Teachers MEA requirements.
- Update roster work pattern, access, and database records via Chris21 for Employees
- Assist Learning & Development Advisor with:
- Training documentation preparation, set up for training sessions and data entry.
- Crossover with my responsibilities and the Education Assistance Program and Study Leave application process.
- Many other tasks as required.
Human Resources Officer/Team Lead
ABILITY PLUS DISABILITY SERVICES
01.2019 - 11.2021
- End to end Recruitment and Onboarding of new care staff.
- Ads
- Screening of Candidates
- Interviews
- Documentation
- Background Checks
- Obligatory Industry Screening
- Induction and Onboarding
- Liaise and work with Care Coordinators and Management to address staff needs.
- Ongoing maintenance of staff files and document/accreditation renewals as required for compliance.
- Assist Finance team with Payroll fortnightly.
- Work with Quality Assurance team (QAT) to interpret, structure and roll out mandatory screening/requirements as prescribed by NDIA or Government (e.g.: NDIS Worker Screening Check transition)
- Communicate with and support staff with these required transitions with focus on understanding their responsibilities and assistance available.
- Document and collate data for Management on progress of these changes and compliance of staff.
- Investigate, document, and consult with Employsure regarding disciplinary matters and appropriate action required.
- Work with QAT to formulate COVID-Safe strategies and implement mandatory requirements. Communicate to all staff and provide ongoing support, equipment, updates, etc.
- WorkCover - Consult with Return-to-Work Advisor, Management and staff regarding claims and provide ongoing support, meetings and documentation as required.
- Liaise and coordinate with Job Search Providers, Registered Training Organisations and others regarding job placement/employment and qualification/educational placement requirements.
- As business grew and Keilor Park office opened, trained, and mentored new HR team staff members and provide ongoing support and delegation of tasks
Oncall Coordinator
ACARES – DISABILITY SUPPORT PROVIDER
09.2017 - 01.2019
- Answer and action inbound calls from clients, carers, and other parties – Victoria and New South Wales
- Roster changes
- PRN’s
- Incident reporting
- Ambulance/emergency assistance required, hospitalisations and other critical events needing action and support.
- Other queries and requests
- Further follow up with Clients, Staff, Coordinators and Management as required.
- Document and log all correspondence and incidents as per policy and procedure and submit to HR/Management.
- Called into office to assist Care Coordination team when short staffed.
Legal Recovery Officer/Administrative Assistant
NATIONAL MERCANTILE
07.2014 - 11.2016
- Legal/Admin
- Prepare and monitor new files from clients as required.
- Action incoming correspondence and return mail.
- Answer and direct Commercial Legal Department calls.
- Liaise with clients, debtors and/or their representatives and other stakeholders via phone, email, etc. regarding legal proceedings.
- Prepare and issue proceedings, obtain Judgment and issue enforcements via Magistrates and County Courts
- File affidavits and legal documents with the Courts within legal timeframes and as per Court protocol
- Research and locate Defendants to assist Process Servers and Sheriff for execution of warrants.
- Apply to ASIC for deferral of de-registration of debtor companies.
- Prepare documentation, instruct, and assist interstate agents regarding caveats, legal proceedings, enforcements, and settlements as required.
- Manually compile and calculate payout figures for agents, solicitors, and defendants to finalise matters.
- Prepare defended files for solicitor and inform client.
- Attend Pre-Hearing Conferences on behalf of client where necessary.
- Accounts Receivable
- Generate and print monthly invoices to clients.
- Arrange disbursements of client payments
- Monitor accounts and distribute current and outstanding invoices via email.
- Follow up accounts with Clients mid-month and maintain MS Excel spreadsheet.
- Assist and resolve billing queries/issues with clients.
Education
Bachelor of Business - Human Resources and Economics
LA TROBE UNIVERSITY, BENDIGO CAMPUS
01.2006
Skills
- Intuitive, lateral problem solving
- Keen eye for detail with desire to learn and improve
- Enjoy both teamwork and autonomy
- Value quality of service and output
- Open to alternative or unorthodox solutions where answers are lacking
- Celebrate diversity and honour the value in people
Hobbies and Interests
Egyptian and ATS (Tribal) dance, Reiki and natural therapies, Cinemaniacs Melbourne and other social associations
Affiliations
Long-time member and supporter of: World Wildlife Fund, Australia (WWF), Amnesty International, Community First Development (formerly ICV – Indigenous Community Volunteers) and ‘Pay The Rent’ Grassroots Collective
PREVIOUS POSITIONS
- 2013 – 2014 Money 3 Corporation - Collections Admin Assistant and Auto Rental Admin
- 2012 – 2013 The Cash Store (Head Office) – Collections Administration Assistant
- 2010 – 2012 Ayres Management Services - Business Support Team Assistant
- 2009 Impower I.T - Administrative Assistant
- 2007 - 2009 Victorian Tertiary Admissions Centre (VTAC) - Customer Service/Administration Assistant (SAS) and Proofreading – VTAC publications (IPS)
- 2007 Darley Neighbourhood House - Customer service/Administration Assistant
- 2005 Salvation Army Family Store - Customer Service / Retail
Timeline
People and Culture Coordinator
KOROWA ANGLICAN GIRLS SCHOOL
02.2025 - 06.2025
Human Resources Advisor – Generalist
WILLIAM ANGLISS INSTITUTE OF TAFE
03.2022 - 01.2025
Human Resources Officer/Team Lead
ABILITY PLUS DISABILITY SERVICES
01.2019 - 11.2021
Oncall Coordinator
ACARES – DISABILITY SUPPORT PROVIDER
09.2017 - 01.2019
Legal Recovery Officer/Administrative Assistant
NATIONAL MERCANTILE
07.2014 - 11.2016
Bachelor of Business - Human Resources and Economics
LA TROBE UNIVERSITY, BENDIGO CAMPUS