ERIN FROST
Mount Lofty,QLD
Summary
Experienced nurse leader with a commitment to fostering high standards of nursing care provision, team relationships and enabling nurses and midwives the opportunity to practice to their full potential for the betterment of our patients.
Overview
22
22
years of professional experience
Work History
A/Director of Nursing Professional Governance
Toowoomba Hospital Darling Downs Health
Toowoomba, QLD
01.2025 - Current
- Acting role initiating professional nursing leadership accountabilities and workforce strategies across Toowoomba Hospital.
- Detailed data analysis of workforce composition to inform nursing labour uplift and change process of central nursing resource coordination, contingent staffing requirements and reduction of high cost labour.
- Engaging internal collaborative partnerships for the enablement of positive practice standards, and nursing stewardship across Toowoomba Hospital, inclusive of re introduction of professional practice model agenda (initiation).
A/Nursing Director Patient Flow
Toowoomba Hospital, Darling Downs Health
06.2024 - 12.2024
- Provided a single point of accountability for the effective strategic leadership, management, and coordination of aligned clinical services within Toowoomba Hospital (nursing and operational).
- Support with strategic planning and direction of the Patient Flow strategy to support the achievement of identified service performance targets. targets.
- Monitored and action planned NSQHS standards, and led clinical governance across relevant clinical areas. Led the initiation and progress of the Standard 8 working group.
- Undertook human resources (HR) and financial delegation.
Nursing Director Strategic Projects (Clinical Lead)
New Toowoomba Hospital Project, Darling Downs Health
11.2022 - 06.2024
- Provided contemporary clinical, technical, and operational clinical care coordination expertise in the planning and design of clinical infrastructure for New Toowoomba Hospital, supporting the development of models of care, and the redesign of clinical processes and workflows as part of the change process.
- Collaborated and managed key stakeholder relationships to facilitate engagement and negotiations in the infrastructure requirements within designated design phases, within expected timelines.
- Led change activities through stakeholder mapping and analysis, change theory, and the adoption of change strategies.
Statewide Nursing Business Lead IWFM Program (Part Time)
Corporate Enterprise Solutions, Queensland Health
10.2021 - 02.2023
- Supported nursing and midwifery leadership in the implementation of key commitments set out in the Queensland Health IWFM Program Stage 3 rollout.
- Supported the Business Transformation Lead with program deliverables through coordination and collaboration with the Office of the Chief Nursing and Midwifery Office (OCNMO), HHS Executive Director Nursing and Midwifery Services and other representatives, Employee Relations, and Industrial partners.
- Provided Workforce Management (WFM) expertise, advice, and support to inform the design, engagement, transformational change, and solution configuration required to meet statewide WFM imperatives and directives.
- Provided workforce management advice and direction to support the design, development, and implementation of transformational business processes and supporting solutions to enable a leading practice approach to workforce management and system utilization for Queensland Health nurses and midwives.
A/Nursing Director Workforce
Darling Downs Health
05.2020 - 08.2022
- Provided strategic leadership and management, and professional advice in accordance with NMBA standards, industrial awards, agreements, and human resource management (HRM) policy.
- Planning, implementation, coordination and application of the Business Planning Framework (BPF) across Darling Downs Health nursing and midwifery services in accordance with legislative requirements and industrial frameworks.
- Collaborated and consulted with key stakeholders in planning health services, workforce requirements and associated budgetary accountabilities.
- Evaluated and reviewed systems and processes that assure compliance with the BPF, the Nursing and Midwifery Workload Management Standard, and legislated Safe Nurse/Midwife-to-Patient Ratios.
- Development and planning of policies, procedures, and profession-specific resource documents, utilizing advanced nursing/midwifery knowledge, experience, research, and analytical skills.
- Established and maintain collegial relationships between Darling Downs Health and the Queensland Nurses and Midwives Union (QNMU) through the Nursing and Midwifery Consultative Forums (NaMCF’s).
- Provided leadership and policy advice on issues relating to professional practice, workforce enhancement, sustainability and related legislation.
Nurse Unit Manager Emergency Department
Toowoomba Hospital
11.2013 - 04.2020
- Provided professional and operational nursing leadership and management at an advanced practice level, providing an evidence-based and contemporary nursing service.
- Managed clinical and human resources effectively, including the coordination of patient flow to ensure optimal outcomes and efficiencies.
- Provided leadership and direction to other nursing staff, and implemented plans related to safe, consumer-focused clinical care and professional development of staff.
- Managed human resources according to the HRM framework, including rostering, leave planning, team building, change management, recruitment, education, and performance management.
- Maintained fiscal responsibility, including contributions to the development of, and monitoring adherence to, the unit budget, analysing variances, and ensuring optimization of resources.
Business Practice Improvement Officer
Emergency Department, Toowoomba Hospital
05.2012 - 11.2013
Clinical Nurse
Emergency Department, Toowoomba Hospital
10.2007 - 11.2013
Registered Nurse
Queensland Health (varied rural, regional, metropolitan)
01.2003 - 10.2007
Education
Graduate Certificate - Health Services Management
Griffith University
01.2020
Graduate Certificate - Emergency Nursing
Griffith University
QLD12-2010
Graduate Certificate - Paediatric, Child and Youth Health Nursing
Queensland University of Technology
01.2006
Masters - Health Services Management - currently enrolled
Griffith University
QLDSkills
- Values based leadership centred on purpose and commitment
- Experience in leadership of clinical care coordination
- Experience in professional practice standards
- Embedding and monitoring clinical and nursing governance (NSQHS)
- Expertise in workforce management
- Experience in nursing industrial awards and agreements application
- Mentoring and development of others
- Experience in strategic planning and models of care development
- Experience in transformational change
- Experience in key stakeholder management
- Continuous improvement
- Sound data analysis skills
References
- Jillian Richardson, Nursing Director, Darling Downs Health, 0400738691, jillian.richardson@health.qld.gov.au
- Andrea Nagle, Executive Director of Nursing & Midwifery Services, Darling Downs Health, 0437 726 257, andrea.nagle@health.qld.gov.au
- Rachel Phillips Executive Director Toowoomba Hospital, Darling Downs Health 0428690404
Professional Development
- Leader’s Mindset Masterclass, 2022, Australian College of Nursing
- Manage 4 Improvement, 2019, Queensland Health
- Next level leadership, 2018, Clinical Excellence Division
- Open Disclosure Expert Training, 06/2017, Cognitive Institute
- Patient Safety- RCA, 2019, Clinical Excellence Division
- Emerging Clinical Leaders Program, 2016, ECLP
Timeline
A/Director of Nursing Professional Governance
Toowoomba Hospital Darling Downs Health
01.2025 - Current
A/Nursing Director Patient Flow
Toowoomba Hospital, Darling Downs Health
06.2024 - 12.2024
Nursing Director Strategic Projects (Clinical Lead)
New Toowoomba Hospital Project, Darling Downs Health
11.2022 - 06.2024
Statewide Nursing Business Lead IWFM Program (Part Time)
Corporate Enterprise Solutions, Queensland Health
10.2021 - 02.2023
A/Nursing Director Workforce
Darling Downs Health
05.2020 - 08.2022
Nurse Unit Manager Emergency Department
Toowoomba Hospital
11.2013 - 04.2020
Business Practice Improvement Officer
Emergency Department, Toowoomba Hospital
05.2012 - 11.2013
Clinical Nurse
Emergency Department, Toowoomba Hospital
10.2007 - 11.2013
Registered Nurse
Queensland Health (varied rural, regional, metropolitan)
01.2003 - 10.2007
Graduate Certificate - Health Services Management
Griffith University
Graduate Certificate - Emergency Nursing
Griffith University
Graduate Certificate - Paediatric, Child and Youth Health Nursing
Queensland University of Technology
Masters - Health Services Management - currently enrolled
Griffith University
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