Erin Hayes
Surf Beach, ,NSW
Summary
Adept Retail Sales Assistant with a proven track record at Cignall, I excel in customer service and POS terminal operation. Demonstrated ability to enhance shopping experiences, resulting in repeat business and referrals. Skilled in merchandise display and stock management, I significantly contribute to optimal sales performance and store efficiency.
Retail professional with strong customer service skills and focus on team collaboration. Adept at handling sales transactions, managing merchandise, and assisting customers with product selections to enhance their shopping experience. Known for adaptability and reliability in fast-paced environments, consistently meeting and exceeding sales targets. Strong interpersonal skills, with knack for building rapport and fostering positive customer relationships.
Overview
7
7
years of professional experience
Work History
Retail Sales Assistant
Cignall
12.2017 - 12.2024
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
Education
Year 10
Notre Dame, Victoria 3630Skills
- Punctuality
- Cash handling
- Cash register operation
- Goal oriented
- Processing payments
- POS terminal operation
- Returns processing
- Store maintenance
- Opening and closing procedures
- Stock management
- Point of sale operation
- Merchandise display
- Promotions and discounts
- Customer service
- Phone etiquette
- Retail sales
Timeline
Retail Sales Assistant
Cignall
12.2017 - 12.2024
Year 10
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