- Drawing and Painting
- Hiking and Travelling
- Animal Care
- Crafting and DIY Projects
- Cooking and Reading
ERIN OATAWAY
Darlinghurst
Summary
Professional with strong background in providing compassionate care and support to individuals with disabilities. Skilled in supporting individualized treatment care plans, healthcare appointment management, and ensuring client safety and well-being. Strong focus on respecting the integrity of client through effective communication and adapting to changing needs. Reliable and motivated, with commitment to enhancing SILC clients' quality of life through empathetic and respectful care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Private Individual
05.2022 - Current
- Manage medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Manage medication schedules and patient needs to liaise with healthcare professionals and schedule healthcare appointments
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent compassion, empathy and understanding.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Till Manager / Waitress
West End Espresso
11.2018 - 06.2022
- Controlled cashiering and Point of Sale (POS) system procedures
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Ensured consistent cleanliness in dining and work areas
- Accomplished multiple tasks within established timeframes.
- Accommodated and supported all client needs including delivering food and beverages to client cars for whom face to face was unsafe during COVID-19, as well as delivering to clients experiencing physical inhibitions
- Calmly directed and encouraged coworkers during busy periods
Child Care
Bianca Martin
04.2018 - 06.2022
- Provided a safe and welcoming environment
- Observed childrens' emotional and physical needs and responded immediately
- Managing play and evening routines such as bathing, dressing, preparing food, reading and providing calming activities to settle before bed
Volunteer
Georgia Steele Campaign
10.2021 - 12.2021
Till Manager / Waitress
Hugh John Manors
08.2016 - 11.2018
Volunteer Childcare
Caringbah Baptist Church
01.2013 - 12.2015
Education
Bachelor of Fine Art -
National Art School
06-2025
High School Diploma -
Sutherland Shire Christian School
12.2017
Skills
- Excellent Interpersonal and Communication Skills
- Highly Responsible and Reliable
- Highly Patient and Compassionate
- Ability to Work Calmly Under Pressure
- Support Challenging Behaviours
- Respect Client Confidentiality
- Independent Living Support
- Appointment Organization and Medication Schedules
Certification
NDIS Workers Clearance
First Aid Certificate
WWCC
NSW Drivers License
Interests
Timeline
Disability Support Worker
Private Individual
05.2022 - Current
Volunteer
Georgia Steele Campaign
10.2021 - 12.2021
Till Manager / Waitress
West End Espresso
11.2018 - 06.2022
Child Care
Bianca Martin
04.2018 - 06.2022
Till Manager / Waitress
Hugh John Manors
08.2016 - 11.2018
Volunteer Childcare
Caringbah Baptist Church
01.2013 - 12.2015
Bachelor of Fine Art -
National Art School
High School Diploma -
Sutherland Shire Christian School
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