Erum Naqvi
Melton South
Summary
Looking for more and new opportunities, have a lot of experience within Retail, which has boosted my skills with strong team work, effective communication and planning.
Overview
5
5
years of professional experience
Work History
Retail sales assistant
Harris Scarfe
05.2023 - Current
- Drove customer satisfaction through personalized service, efficiently managed inventory, and contributed to team sales goals at Harris Scarfe
- Consistently met and exceeded sales targets, implemented effective merchandising strategies, and optimized store layout to boost product visibility
- Resolved customer inquiries and concerns with empathy and efficiency, ensuring high levels of satisfaction and fostering brand loyalty
Retail assistant
Connor
01.2021 - 05.2023
- Work seamlessly with team members to address customer inquiries, resolve issues, and create a cohesive shopping environment
- Drive sales through personalized product recommendations, upselling techniques, and maintaining a clean, welcoming store ambiance
- Provide exceptional customer service, patiently assisting shoppers, and ensuring their needs are met with care and attention
Chemist retail assistant
UFS
01.2021 - 04.2022
- Worked closely with pharmacists and suppliers to maintain accurate records, resolve discrepancies, and ensure timely delivery of essential products
- Assisted with piercing ears as well
Fitness Receptionist
Melton Waves
01.2021 - 07.2021
- Greeted and assisted fitness center members, ensuring a positive experience
- Managed class schedules and resolved inquiries efficiently
- Maintained accurate member records and processed payments
- Conducted facility tours, highlighting amenities and promoting membership options
Fast Food server
KFC
10.2019 - 02.2021
- Served customers efficiently, ensuring high-quality food preparation and maintaining cleanliness standards
- Collaborated with team to enhance service speed during peak hours
Retail sales assistant
Lowes
10.2019 - 01.2020
- Delivered exceptional customer service, boosting sales and customer satisfaction
- Managed inventory, ensuring product availability and store organization
Education
Bachelor of Laws - Law
Swinburne University
Hawthorn, VIC10-2028
Year7-12 - undefined
Melton Secondary College
12.2022
Skills
- Team Collaboration
- Visual Merchandising
- Creative Thinking
- Adaptability
- Time Management
- Problem Solving
- Critical Thinking
- Strategic Planning
Languages
Urdu - Highly proficient
Hindi - Highly proficient
Punjabi - Highly proficient
Pashto - Highly proficient
Timeline
Retail sales assistant
Harris Scarfe
05.2023 - Current
Retail assistant
Connor
01.2021 - 05.2023
Chemist retail assistant
UFS
01.2021 - 04.2022
Fitness Receptionist
Melton Waves
01.2021 - 07.2021
Fast Food server
KFC
10.2019 - 02.2021
Retail sales assistant
Lowes
10.2019 - 01.2020
Year7-12 - undefined
Melton Secondary College
Bachelor of Laws - Law
Swinburne University
Similar Profiles
Adrian OssowskiAdrian Ossowski
Retail Worker at Harris ScarfeRetail Worker at Harris Scarfe
Noah VerrocchiNoah Verrocchi
Sales Associate at Harris ScarfeSales Associate at Harris Scarfe
Neha AjitNeha Ajit
Christmas Casual at Harris Scarfe EppingChristmas Casual at Harris Scarfe Epping