Estella Pirie
Mossman
Summary
Dedicated and versatile professional with experience in customer service, veterinary nursing, and team management. Proven ability to work efficiently in fast-paced environments, quickly acquire new skills, and effectively communicate with both colleagues and customers. Seeking to leverage diverse experience and strong work ethic in a challenging new role.
Overview
5
5
years of professional experience
Work History
Crew Coach
Mcdonalds
01.2022 - 01.2025
- Facilitated open communication among crew members, fostering trust and collaboration within the team.
- Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
- Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
- Fostered a positive work environment, enhancing crew morale and job satisfaction.
Student Veterinary Nurse
VetLove
04.2020 - 01.2021
- Advanced clinic efficiency by preparing examination rooms with necessary equipment and supplies for scheduled appointments.
- Improved patient care by assisting veterinarians in performing surgical procedures and monitoring anesthesia.
- Developed positive working relationships with colleagues through collaboration on case management tasks such as sharing patient histories or coordinating referrals to specialists when needed.
- Maintained clinic cleanliness and organization, contributing to an efficient workspace for veterinarians and support staff.
Education
Certificate IV - Animal Health
TAFE QLD
QLD01-2021
Certificate III - Animal Health
TAFE QLD
QLD06-2019
Skills
- Coaching techniques
- Task delegation
- Feedback delivery
- Staff motivation
- Decision-making
- Clear communication
Timeline
Crew Coach
Mcdonalds
01.2022 - 01.2025
Student Veterinary Nurse
VetLove
04.2020 - 01.2021
Certificate IV - Animal Health
TAFE QLD
Certificate III - Animal Health
TAFE QLD
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