Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
Generic
EUNJI LEE

EUNJI LEE

Southport,QLD

Summary

Living and working in the foreign country with many nationalities has allowed me to enrich my multicultural background and use my hospitality to provide an excellent customer service.

I am seeking to meet new challenges and adapt my new experiences as a cabin crew in your multicultural team in delivering exceptional levels of experience to all guests around the world.

Overview

3
3
years of professional experience
1
1
Certification

Work History

F&B Attendant

JW Marriott Resort & Spa
03.2023 - Current


  • Increase customer loyalty through friendly interactions and genuine care for their dining experience.
  • Set and enforced performance and service standards to keep high-quality environment devoted to customer satisfaction.
  • Enhanced customer satisfaction by providing efficient and attentive service during busy periods.

Waitress

GAL.B Korean BBQ Restaurant
07.2022 - Current
  • Informed customers about daily and seasonal specials.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Internship Student

JW Marriott Resort & Spa
11.2022 - 02.2023

Staff Member

Champion The Black Belt Kid’s Cafe,
03.2022 - 06.2022


  • Used POS system to enter orders, process payments and issue receipts.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.


Cashier/ Koko Chicken, Harbour Town

Koko Chicken
11.2020 - 07.2021


  • Collaborated with the kitchen team to ensure timely delivery of food orders, maintaining high-quality standards.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Trained new staff members on company policies and procedures.

Education

Hotel Management And Tourism

Griffith University
Gold Coast, QLD
07.2023

Hotel Management And Tourism

Griffith University
Gold Coast, QLD
06.2020

High School Diploma -

Busan Jungang Girl's High School
Busan, South Korea
01.2019

Skills

    Teamwork

    Excellent communication skills

    quick learner

    Flexibility and adaptability

    Time management

    Empathy

    Cross cultural awareness

Additional Information

Nationality: Korean

Date of Birth: 03 February, 2001

Height: 160cm

Weight:


Certification


2022 Responsible Service of Alcohol (RSA) certification

2022 Wenatchee Valley College TESOL certificate

2021 Gold Coast Coffee School barista skills achievement certificate

2020 Completed to the course learning OPERA system in college

Languages

Chinese (Mandarin)
Elementary
English
Professional Working
Korean
Native or Bilingual

Timeline

F&B Attendant

JW Marriott Resort & Spa
03.2023 - Current

Internship Student

JW Marriott Resort & Spa
11.2022 - 02.2023

Waitress

GAL.B Korean BBQ Restaurant
07.2022 - Current

Staff Member

Champion The Black Belt Kid’s Cafe,
03.2022 - 06.2022

Cashier/ Koko Chicken, Harbour Town

Koko Chicken
11.2020 - 07.2021

Hotel Management And Tourism

Griffith University

Hotel Management And Tourism

Griffith University

High School Diploma -

Busan Jungang Girl's High School

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EUNJI LEE