Eva Hitchman
Waurn Ponds
Summary
Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in a retail role.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Welcome Home Giftware
11.2023 - 01.2025
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Pharmacy Assistant
Guardian Pharmacy
01.2021 - 06.2022
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
Education
Bachelor of Exercise And Sport - Exercise Physiology
Deakin University
Geelong, VICDiploma of Health Sciences - Health
Deakin University
Geelong, VIC01-2025
High School Diploma -
Bayview College
Portland10-2023
Skills
- Goal oriented
- Customer assistance
- Time management capabilities
- Cash register operation
- Flexible schedule availability
- Adaptability and resilience
- Conflict resolution techniques
- Effective communication
Timeline
Sales Assistant
Welcome Home Giftware
11.2023 - 01.2025
Pharmacy Assistant
Guardian Pharmacy
01.2021 - 06.2022
Bachelor of Exercise And Sport - Exercise Physiology
Deakin University
Diploma of Health Sciences - Health
Deakin University
High School Diploma -
Bayview College
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