Eva Konstantinova
Melbourne,VIC
Summary
Gained extensive experience in high-paced hospitality environments, focusing on customer satisfaction and efficiency. Developed exceptional communication and multitasking skills, ensuring smooth operation and enhanced guest experiences. Looking to transition into new field, leveraging these skills to contribute effectively in different setting.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
Rendezvous Hotel Melbourne
08.2025 - Current
- Provided exceptional customer service in high-volume dining environments.
- Delivered exceptional service to guests during banquets and events, ensuring satisfaction and comfort.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Adapted quickly to changing circumstances during events, demonstrating flexibility and problem-solving skills.
Food and Beverage Attendant
The Big Group Hospitality Agency
06.2025 - 09.2025
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Monitored dietary restrictions and served guests with special needs.
- Assisted bartenders with drink preparation when necessary, enhancing the speed of service delivery.
Internship
Project Advisory Group
03.2025 - 05.2025
- Created compelling visual dashboards using Power BI for internal reporting and presentation purposes.
- Assisted with Excel-based data analysis and planning activities related to the upcoming Brisbane 2032 Olympics initiatives.
- Contributed to automation initiatives using Microsoft Power Automate, helping to streamline internal project workflows.
- Participated in brainstorming sessions on rebranding strategies for Certis Group, including ideation for a new onboarding platform.
- Collaborated with project managers to provide research and ideas for improving digital processes and engagement platforms.
Food and Beverage Attendant
The Royce Hotel
11.2024 - 02.2025
- Delivered premium service in a luxury hotel setting as a waitress and in-room dining staff.
- Handled high-pressure environments calmly and efficiently.
- Ensured high standards of cleanliness and presentation for guest areas.
- Communicated effectively with diverse guests, ensuring a personalized experience.
Corporate Food & Beverage Attendant / Event Staff
Levy Restaurants
01.2025 - 01.2025
- Served beverages and food to VIP guests in a fast-paced, high-end event setting.
- Supported event setups and formal functions with professionalism and efficiency.
- Delivered exceptional customer service in fast-paced food and beverage environments.
Food and Beverage Attendant
Park Royal Hotel
12.2023 - 11.2024
- Worked across multiple service areas: in-room dining, bar, and restaurant.
- Served international guests and resolved issues effectively in a busy airport hotel.
- Trained in specialty coffee preparation and cocktail crafting.
Education
Bachelor of Science (B.S.) - Information Technology
La Trobe University
07.2025
Diploma - Information Technology
La Trobe College
06.2023
Master Of Research - Networking
MIT University
Melbourne, VIC07-2026
Skills
- Python
- Figma
- Tableau
- SQL
- PostgreSQL
- Microsoft Power BI
- Microsoft Power Automate
- Advanced Microsoft Excel
- Web Development
- Mobile App Development
- Customer Service
- Team Collaboration
- Keen Attention to Detail
- Clear and Concise Communication
- Food and Beverage Preparation
- Cleaning and Maintenance
- Coffee Making
- Waitstaff Experience
Timeline
Food and Beverage Attendant
Rendezvous Hotel Melbourne
08.2025 - Current
Food and Beverage Attendant
The Big Group Hospitality Agency
06.2025 - 09.2025
Internship
Project Advisory Group
03.2025 - 05.2025
Corporate Food & Beverage Attendant / Event Staff
Levy Restaurants
01.2025 - 01.2025
Food and Beverage Attendant
The Royce Hotel
11.2024 - 02.2025
Food and Beverage Attendant
Park Royal Hotel
12.2023 - 11.2024
Diploma - Information Technology
La Trobe College
Bachelor of Science (B.S.) - Information Technology
La Trobe University
Master Of Research - Networking
MIT University