Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

EVE WELLING

Kingston Beach,TAS

Summary

I am a reliable, personable, customer-oriented employee, interested in learning new skills and working to the best of my ability. I have gathered experience from several customer service roles, in which I have learnt key skills in contributing to a successful and efficient business.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cafe All Rounder

Eb + Flo Local Espresso
Kingston Beach, TAS
09.2023 - Current
  • Greeting customers and taking their orders in a friendly and efficient manner.
  • Operating cash register to receive payments and issue change.
  • Preparing and serving coffees, smoothies, cakes and hot food.
  • Following health and safety guidelines when preparing food for customers.
  • Clearly communicating additional meal requirements, allergies, dietary needs and special requests to kitchen.
  • Assisting in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
  • Maintaining a calm demeanor during high-volume periods.
  • Following a set of cleaning tasks to close the store in a timely manner.
  • Training new employees on proper procedures for taking orders, preparing drinks and foods, and closing the store.
  • Establishing a rapport with customers to improve their experience, such as learning customers' names.
  • Developed good working relationships with fellow employees through effective communication.

Dish Hand

Shambles Brewery
Hobart, TAS
01.2024 - Current
  • Loading and unloading dishwashers, washing by hand large pots or items used on continuous basis.
  • Carrying clean dishes to proper storage areas in a busy kitchen, creating self-awareness.
  • Operating industrial-sized dishwashers safely and efficiently according to established guidelines.
  • Assisting with closing of the kitchen and locking the building at the end of the night.

Weekly Cleaning

Enviro-Dynamics
Hobart , TAS
02.2021 - 12.2023
  • Weekly cleaning of professional offices after hours.
  • Carried out tasks in an efficient and timely manner.
  • Handled equipment, chemicals, and materials properly and followed strict safety procedures.
  • Emptied bins, sorted recycling, and transported to collection area.
  • Responsible for locking offices and alarming the building upon completion.

Customer Service

Banjos Bakery Café
Kingston, TAS
12.2022 - 01.2023
  • Constantly maintained a fast pace in a high demand work environment.
  • Worked on the front counter, assisted customers, and organized takeaway bags.
  • Maintained dining and bathroom facilities.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Experience in closing the store efficiently in preparation for the following business day.
  • Handled equipment, chemicals, and materials properly and followed strict safety procedures.

Front of House

Pep Pizza
Kingston Beach, TAS
12.2021 - 07.2022
  • Established welcoming atmosphere by greeting each guest warmly.
  • Took orders accurately and efficiently over the phone.
  • Utilized POS system to receive and process food and drink orders.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Prepared alcoholic beverages for guests.
  • Served and assisted diners by carrying plates of food, taking and delivering drink orders, and refilling glasses.
  • Managing customer feedback and complaints by responding with solutions to ensure customers are satisfied with the service.
  • Prepared tables by laying out napkins and utensils, refilling condiments, and performing other preliminary tasks.
  • Washed dishes to assist with closing of the store.

Education

HOBART COLLEGE

TAROONA HIGH SCHOOL

TARREMAH STEINER SCHOOL

Skills

  • Adaptability
  • Interpersonal Skills
  • Multitasking
  • Time Management
  • Teamwork and Collaboration
  • Conflict Mediation
  • Fast Learner

Certification

RSA - Responsible Service of Alcohol, 12/02/2021

Referees

Eve Lazarus - Senior Environmental Consultant at Enviro-Dynamics, 0429 170 048

Sherilyn Upston - Manager at Eb + Flo, fikakingston.manager@gmail.com

Timeline

Dish Hand

Shambles Brewery
01.2024 - Current

Cafe All Rounder

Eb + Flo Local Espresso
09.2023 - Current

Customer Service

Banjos Bakery Café
12.2022 - 01.2023

Front of House

Pep Pizza
12.2021 - 07.2022

Weekly Cleaning

Enviro-Dynamics
02.2021 - 12.2023

HOBART COLLEGE

TAROONA HIGH SCHOOL

TARREMAH STEINER SCHOOL

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