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Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring Number years of relevant work experience to your team.

About me
Please let me introduce myself my name is Miranda Nugara. I am an educated, well travelled, multi language speaker with a vast array of customer service experience in various diverse fields. I am currently employed as an Aged Care Support Worker with The Silverchain Group. My language skills include Italian and Spanish. Both of which are well spoken and I have written skills to a moderate fluency level. Even though I am an Australian Citizen, I have lived abroad for many years, giving me the ability to be open and accepting of all cultures and people of diverse backgrounds. My employment experience includes 13 years in the Airline Industry. The last position held in this field, I was in a leadership and a team management role.
Interpersonal skills, my communication, problem resolution skills and personal presentation are probably my highest strengths. My other qualifications include a Diploma in Hospitality and Tourism and I am a part qualified travel agent. I also have various experience working in Hotels in a Front Office and later in life the Cosmetic Industry. Here is where I really developed my passion for sales and the ability to win over the customer.

Compassionate professional with experience in providing high-quality personal care and support to individuals with varying needs. Skilled in assisting with daily living activities, administering medication, and creating safe, comfortable environment. Adept at fostering strong relationships with clients to enhance their overall well-being and independence.Excelled in patient education and care planning, fostering trust and improving patient outcomes. Demonstrates direct patient care and companionship, meeting and exceeding employer-desired skills. Hardworking nursing professional bringing years of experience delivering exceptional care to patients. Skilled at maximizing patient comfort and safety while meeting strict cost control standards. Well-organized and forward-thinking in managing patient needs.

Organised and dependable Care Home Worker with more then two years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Eyassu Buta

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Certificate IV - Disability

Support Coordinator Training in NDIS -

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Certificate IV - Disability

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