Ezrah Barrie
Pimpama
Summary
Diligent worker with solid background in managing daily operations. Proven ability to streamline processes and enhance customer satisfaction. Demonstrated expertise in team leadership and conflict resolution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Hungry Jacks
06.2023 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Storeperson
Placid Pools
10.2022 - 05.2023
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Restocked shelves and helped customers locate desired items.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Prepared merchandise for display, ensuring proper labeling, pricing, and organization on shelves.
Crew Trainer
Taco Bell
02.2021 - 08.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Trinity Bay State High School
Cairns, QLD11-2021
Skills
- Shift management
- Employee scheduling
- Staff training and development
- Opening and closing procedures
- Guest relations
Certification
High Risk Work License (Forklift) - 13/03/23 - 13/03/28
RSA Certificate & Training - 01/02/21
First Aid Certificate & Training - 25/07/24
Certificate 2 in Logistics - 01/11/21
Certificate 2 in Drilling Operations - 09/05/22
Food Safety Supervision Skill Set Certificate - 03/07/24
Manual License Type C Holder
Timeline
Assistant Restaurant Manager
Hungry Jacks
06.2023 - Current
Storeperson
Placid Pools
10.2022 - 05.2023
Crew Trainer
Taco Bell
02.2021 - 08.2021
High School Diploma -
Trinity Bay State High School
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