Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Faeq Hossain Nabil

Rhodes

Summary

Developed strong interpersonal and problem-solving skills in fast-paced customer service environment. Skilled at managing multiple tasks and ensuring customer satisfaction. Seeking to transition into new field where these transferable skills can drive team success and customer loyalty.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Care Service Assistant

Bolton Clarke -Aged Care
05.2025 - Current
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
  • Ensure proper food diet for the residences.

Team Member

Woolworths
08.2024 - Current
  • Streamlined customer support processes for increased efficiency and faster resolution times.
  • Actively contributed ideas during brainstorming sessions aimed at enhancing team performance levels.
  • Learned all required tasks quickly to maximize performance.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Retail Team Member

EzyMart
07.2024 - 01.2025
  • Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
  • Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.

Quality Control Member

the Fruitbox Group
07.2024 - 01.2025
  • Contributed to team success by completing jobs quickly and accurately.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Education

Bachelor of Science - IT Major in Artificial Intelligence

Macquarie University
01-2026

Skills

  • Customer assistance
  • Verbal and written communication
  • Hospitality
  • Customer service
  • Microsoft office
  • Collaboration and teamwork
  • Problem-solving
  • Relationship building
  • Team player
  • Computer skills

Certification

Responsible Service Of Alcohol (RSA)

Languages

English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Care Service Assistant

Bolton Clarke -Aged Care
05.2025 - Current

Team Member

Woolworths
08.2024 - Current

Retail Team Member

EzyMart
07.2024 - 01.2025

Quality Control Member

the Fruitbox Group
07.2024 - 01.2025

Bachelor of Science - IT Major in Artificial Intelligence

Macquarie University

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Faeq Hossain Nabil