Liam Ibn
Summary
Dynamic customer service professional with experience at Optus, excelling in problem resolution and team collaboration. Proven ability to enhance guest experiences through effective communication and timely service. Skilled in developing customer service protocols, ensuring satisfaction, and fostering a welcoming environment. Committed to delivering exceptional results in fast-paced settings.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Section Waiter
Harbourfront Seafood Restaurant
The Rocks, Sydney , NSW
11.2025 - Current
- Greeted and seated guests in a welcoming manner.
- Provided menu recommendations based on customer preferences.
- Served food and beverages promptly to tables.
Customer service
Optus
Sydney , NSW
06.2025 - 02.2026
- Provided customer service assistance to passengers upon request.
- Developed customer service protocols for welcoming guests.
- Monitored incoming emails related to customer service issues.
Education
Bachelor of Science -
University of Technology Sydney
Sydney , NSW 02.2025 - 06.2026
Skills
- Customer service
- Team collaboration
- Time management
- Problem resolution
Timeline
Section Waiter
Harbourfront Seafood Restaurant
11.2025 - Current
Customer service
Optus
06.2025 - 02.2026
Bachelor of Science -
University of Technology Sydney
02.2025 - 06.2026