Faith Clayton
Leopold,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
With main focuses on exceptional customer service by greeting customers, assisting with store inquiries and completing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences in clean, well-maintained store.
Overview
2
2
years of professional experience
Work History
Certified Crew Trainer
Hungry Jack's
08.2021 - 08.2023
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Mentored junior employees to improve performance, food safety, and customer service.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Customer Service Cashier
Coles Supermarket
05.2022 - 07.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Answered product questions using knowledge of sales and store promotions.
- Performed cash and card transactions to complete customer purchases.
Education
No Degree -
Oberon High School
Armstrong Creek2023
Skills
- Sales Expertise
- Meeting Sales Goals
- Building Customer Loyalty
- Safety and Cleanliness Standards
- Positive Customer Engagement
- Cash Register Operations
- Flexible Hours
Timeline
Customer Service Cashier
Coles Supermarket
05.2022 - 07.2022
Certified Crew Trainer
Hungry Jack's
08.2021 - 08.2023
No Degree -
Oberon High School
Similar Profiles
Jazmine Lee SampsonJazmine Lee Sampson
Manager in Training at Hungry Jack'sManager in Training at Hungry Jack's
Concetta MayolConcetta Mayol
Shift Supervisor at Hungry Jack'sShift Supervisor at Hungry Jack's
Natalie JohnsonNatalie Johnson
Crew Member at Hungry Jack'sCrew Member at Hungry Jack's