Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Economou

Mortdale,NSW

Summary

Experienced Crew Trainer with four years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Crew Trainer

McDonald's
03.2019 - Current
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Documented training and progress on database to enable tracking history and maintain accurate records.

Education

Bachelor of Education - Primary Education

Australian Catholic University, NSW
North Strathfield, NSW
09.2027

Skills

  • Sales Expertise
  • Food Handling Preparation
  • Building Materials
  • Team Leadership
  • Crew Collaboration
  • Cash Register Operations
  • Conflict Resolution Techniques
  • Opening and Closing Procedures
  • Complaint Resolution
  • Workplace Safety
  • Customer Service

Certification

  • Certified Crew Trainer and Barista, McDonald's - 2 years
  • Working With Children Check


Timeline

Certified Crew Trainer

McDonald's
03.2019 - Current

Bachelor of Education - Primary Education

Australian Catholic University, NSW

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Sophia Economou