Fan Zhang
Parramatta,NSW
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
7
7
years of professional experience
Work History
Receptionist
Energize Physiotherapy & Allied Health Centre
10.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Nursing Home Webster Packer
Chemist Warehouse
10.2016 - 10.2022
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
Education
BA of Education And BA of Psychology - Education And Education
Macquarie University
Macquarie01.2026
No Degree -
Carlingford High School
Carlingford, NSW11.2019
Skills
- Bookkeeping
- Technical Support
- Office Management
- Scheduling
- Administrative Support
- Verbal and written communication
- Time Management
- Telephone skills
- Staff Management
Certification
Availability
Monday - full day
Tuesday - full day
Friday - full day
Saturday - full day
Sunday - full day
Please note that I am still currently studying, availability will change based on my university timetable.
Languages
Chinese (Mandarin)
Professional Working
English
Native or Bilingual
Timeline
Receptionist
Energize Physiotherapy & Allied Health Centre
10.2022 - Current
Nursing Home Webster Packer
Chemist Warehouse
10.2016 - 10.2022
BA of Education And BA of Psychology - Education And Education
Macquarie University
No Degree -
Carlingford High School
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