Farah AL-Jaree
Perth,WA
Summary
Dedicated and customer-focused professional with 3 years of experience in retail settings. Proven ability to enhance customer satisfaction and exceed sales goals. Skilled in product knowledge, inventory management, and delivering top-notch service. Seeking to leverage my skills and enthusiasm to contribute to the company’s success in delivering an exceptional shopping experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Therapist
Manusa Day Spa
East Fremantle, WA
11.2023 - 07.2024
- Maintained clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Educated clients on care processes and advised on further care and products.
- Provided personalized care packages for 4 to 7 clients daily from skincare to overall relaxation techniques.
- Processed customer orders and accurately handled payment transactions.
Crew Member
The Jerky Company
Success, WA
03.2023 - 10.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
Food and Beverage Attendant
Novotel Perth Langley
Perth, WA
11.2022 - 04.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for enjoyable guest experience.
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Arranged tables and chairs for special occasions and events.
Crew Member
Ultimate Fried Chicken
Northbridge, WA
05.2022 - 03.2023
- Worked front counter, kitchen and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
Cashier
Spudshed
Jandakot, WA
04.2021 - 10.2021
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Certificate IV - Property Management
Global Real Estate Training
Diploma of Beauty Therapy - Beauty Therapy
South Metropolitan TAFE
12.2023
WACE Certificate -
Lynwood Senior High School
10.2022
Skills
- Sales and Upselling
- Customer Service
- Retail experience
- Merchandise Restocking
- Payment Processing
- Display arrangements
- Sales closing
- Sales proficiency
- Team Collaboration
- Customer Needs Assessment
- Employee Training
- Cash Register Operation
Certification
Laser Officer Safety Certificate
- South Metropolitan TAFE
Certificate II in Business and Enterprise
- Lynwood Senior High school
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Skills
- Sales and Upselling
- Customer Service
- Retail experience
- Merchandise Restocking
- Payment Processing
- Display arrangements
- Sales closing
- Sales proficiency
- Team Collaboration
- Customer Needs Assessment
- Employee Training
- Cash Register Operation
Timeline
Beauty Therapist
Manusa Day Spa
11.2023 - 07.2024
Crew Member
The Jerky Company
03.2023 - 10.2023
Food and Beverage Attendant
Novotel Perth Langley
11.2022 - 04.2023
Crew Member
Ultimate Fried Chicken
05.2022 - 03.2023
Cashier
Spudshed
04.2021 - 10.2021
Certificate IV - Property Management
Global Real Estate Training
Diploma of Beauty Therapy - Beauty Therapy
South Metropolitan TAFE
WACE Certificate -
Lynwood Senior High School