FAYSAL AHMED

• Resolved associate, tool and service delivery issues revealed by statistical reports.
• Trained staff on operating procedures and company services.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

I held the position of Cashier at Agora, a prominent retail chain in Bangladesh. I joined the organization in June 2021 and concluded in January 2022

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.