Feby Anna Oommen

• Monitored client progress and notified supervisor of any changes in behavior or health conditions.
• Provided care support effectively for high-intensity clients and families, involved with NDIS teams and behavior support plans.
• Facilitated multimodal communication between participants and relevant personnel through the use of verbal, non-verbal, high and low AAC devices.
• Provided assistance and encouraged independence in the home environment including meal preparation and housekeeping.
• Contributed as an NDIS team member, participating in scheduled meetings with Coordinator of Supports, therapists, families, and other support workers.
• Helped individuals access school-based abilities, employment prospects and training opportunities alongside providing support at public facilities.
• Assisted in developing self-care skills such as personal hygiene practices and routines (showering, toileting, dressing, grooming, administering prescription medications regularly).
• Transported clients to appointments, social events, and other activities of interest.
• Organized recreational and educational activities such as participating in sports groups and swimming.
• Adhered to organizational policies and standards whilst filing in the system for client records, effectively documenting all interactions including incident reports, progress notes, and behavioral support evaluations.
• Managed challenging behaviors through positive reinforcement techniques, guided by care support recommendations and a strengths-based approach.

• Facilitated events focused on enhancing spiritual well-being of attendees.
• Led interactive discussion groups for teenage members, covering various topics related to faith and life.
• Contributed actively to the coordination of weekly worship and youth-based programs.
• Utilized strong digital-creative programming skills and effectively managed Microsoft Office Suite for church organization.

• Assisted with team preparation, setup, and management of school initiatives at major events such as Community Service Days, School Showcases, Cultural Days, and Orientation programs, managed large-scale cleaning initiatives at local Aged Care Centre (2017-2019).
• Organized and implemented team-based projects to support community groups in manual labor tasks, with a focus on meeting specific deadlines such as Annual Athletics and Swimming Carnivals.
• Cultivated relationships, maintained regular communication to gather community needs from nonprofit agencies and school partnerships.

• Roles of Student Leadership Service:

- Sport Vice-House Captain

- Student Leader, Prefect

• Recruited volunteers from various departments and clubs to support special events.
• Coached individuals on how to divide roles in group efforts, resolve conflicts, and empowered them to become more effective leaders amongst their peers.
• Encouraged constructive dialogue between students across different cultural backgrounds (Cultural Days and events, organization of School Assemblies).
• Participated in weekly meetings with mentors and other student leaders to discuss community concerns, planning and support.
• Created and carried out surveys and analyzed feedback from students to measure satisfaction levels.
• Welcomed and served students and family members, and directed more than 300+ guests at official school events.