Felicity Magee
Toowoomba,QLD
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Disability Support Worker
Allen Care Services
11.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Receptionist
Semloh Support Services
01.2023 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Child Care Trainee
Learning Pathways Child Care Centre And Kindergarten
08.2022 - 11.2022
- Assisted lead teacher in creating a nurturing environment, improving overall classroom atmosphere and child behavior.
- Assisted in maintaining a clean, organized, and safe environment within the childcare facility, ensuring that all students had access to necessary resources and materials.
- Promoted healthy habits by teaching children about hygiene practices and providing nutritious snacks.
- Developed strong relationships with families, fostering trust and open communication between parents and staff members.
- Enhanced children''s development by incorporating educational activities and games into daily routines.
Night Stocker
Woolworths Group
02.2022 - 08.2022
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
Fusion Plus
Asim Ynby
01.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Graduated -
Centenary Heights State High School
Toowoomba, QLD12.2022
Skills
- Organization skills
- Time Management
- Verbal and written communication
- Customer/Client relations
- Data inputting
Additional Information
- Blue Card
- yellow Card
- Fully Insured Vehicle and P2 License
- First Aid and CPR
Timeline
Disability Support Worker
Allen Care Services
11.2023 - Current
Receptionist
Semloh Support Services
01.2023 - 06.2023
Child Care Trainee
Learning Pathways Child Care Centre And Kindergarten
08.2022 - 11.2022
Night Stocker
Woolworths Group
02.2022 - 08.2022
Fusion Plus
Asim Ynby
01.2019 - 01.2021
Graduated -
Centenary Heights State High School
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