Fen(Daisy) Wagstaffe
Langwarrin
Summary
Developed strong communication and organizational skills in childcare setting, focusing on creating supportive and engaging environment. Demonstrated ability to manage multiple tasks efficiently and provide attentive care to children. Seeking to transition these skills to new field, leveraging experience in fostering positive relationships and maintaining structured environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Child Care Assistant, 2IC, Educational Leader
Murray Street Early Learning Centre
02.2018 - 03.2024
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
Child Care Assistant
OAC South Melbourne Campus
03.2016 - 09.2017
Massage Therapist, 2IC
Spa Dreamtime
08.2015 - 03.2016
- Provided therapeutic massages to clients to reduce stress and promote relaxation.
- Utilized deep tissue massage techniques to alleviate chronic muscle pain and tension.
- Applied knowledge of trigger point therapy to relieve muscle knots and spasms.
Pharmacy Assistant
Wong & Bendixen Pharmacy (AMCAL)
08.2014 - 01.2015
- Operated pharmacy management software to efficiently process prescriptions and maintain patient records.
- Demonstrated proficiency in compounding medications, following specific formulas and safety protocols.
- Utilized inventory management systems to track medication stock levels and reorder supplies as needed.
- Coordinated with healthcare providers to clarify prescription details and confirm medication orders.
- Applied pharmacy point-of-sale systems to handle transactions and ensure accurate billing.
- Kept pharmacy counter and related areas clean, neat and organized.
24/7 Support Call Centre Agent
7Eleven Head Office
02.2014 - 06.2014
- Created reports to track progress and inform strategic decision-making.
- Utilized negotiation skills to close deals and drive business growth.
- Increased client satisfaction by resolving customer inquiries and issues promptly.
Team Member/Floor Staff
The Reject Shop
10.2009 - 12.2013
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Education
Certificate IV - Massage Therapy
Sage Institute of Massage
Certificate III - Early Childhood Education and Care
OAC South Melbourne
Certificate 2 - Community Pharmacy
Wong & Bendixen Pharmacy (AMCAL)
01.2014
Advanced Diploma of Professional Game Development - Specialising in Game Art & Animation
Academy of Interactive Entertainment (AIE)
01.2013
Year 12 -
Mornington Secondary College
01.2011
Skills
- Problem-solving
- Friendly
- Cheerful and energetic
- Hygiene practices
- Safety awareness
- Reliable and punctual
- CPR training
- Parent communication
- Conflict resolution
- Time management
- Strong computer skills
- Activity planning
Certification
- Working with Children's Check, Current
- Level One and Two First Aid, Current
- Asthma and Anaphylaxis Management, Current
- Training on Managing Diabetes, 03/01/24
Skills
Customer Service, Sales Techniques, Product Knowledge, Cash Handling, Inventory Management, Merchandising, Team Collaboration, Therapeutic Techniques, Client Assessment, Manual Dexterity, Health and Safety Knowledge, Communication Skills, Empathy and Patience, Customer Service, Communication Skills, Problem-Solving, Multitasking, Data Entry, Time Management, Child Development Knowledge, Supervision, Activity Planning, Behaviour Management, Communication with Parents, Health and Safety, Curriculum Planning, Leadership, Assessment and Evaluation, Professional Development, Regulatory Knowledge, Parental Engagement, Leadership and Supervision, Operational Management, Conflict Resolution, Budget Management, Policy Implementation, Staff Training
Timeline
Child Care Assistant, 2IC, Educational Leader
Murray Street Early Learning Centre
02.2018 - 03.2024
Child Care Assistant
OAC South Melbourne Campus
03.2016 - 09.2017
Massage Therapist, 2IC
Spa Dreamtime
08.2015 - 03.2016
Pharmacy Assistant
Wong & Bendixen Pharmacy (AMCAL)
08.2014 - 01.2015
24/7 Support Call Centre Agent
7Eleven Head Office
02.2014 - 06.2014
Team Member/Floor Staff
The Reject Shop
10.2009 - 12.2013
Certificate III - Early Childhood Education and Care
OAC South Melbourne
Certificate 2 - Community Pharmacy
Wong & Bendixen Pharmacy (AMCAL)
Advanced Diploma of Professional Game Development - Specialising in Game Art & Animation
Academy of Interactive Entertainment (AIE)
Year 12 -
Mornington Secondary College
Certificate IV - Massage Therapy
Sage Institute of Massage
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