Kamila Nigussie
Summary
Compassionate and dedicated Support Worker with experience supporting vulnerable individuals in community and disability settings. Skilled in trauma-informed practice, crisis response, behavior support, and person-centered care. Holds a Diploma of Community Services and Certificate IV disability and is passionate about transitioning into Youth Work to support young people facing complex challenges. Committed to building positive relationships, promoting resilience, and creating safe, nurturing environments where young people can thrive and achieve their goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
Diverse culture care
, Vic
03.2025 - 04.2026
- Build positive and trusting relationships with clients through empathy, active listening, and person-centred support.
- Applied trauma-informed approaches to support individuals with mental health, behavioural, and complex support needs.
- Responded effectively to challenging behaviours and crisis situations using de-escalation and conflict resolution techniques.
- Supported clients to develop independence, life skills, and achieve personal goals.
- Maintained accurate case notes, incident reports, and client records in accordance with organisational policies.
Support Worker
Prestige community care
01.2022 - 04.2026
- Supported clients with complex behavioural, mental health, and psychosocial needs in community and residential environments.
- Applied person-centred and trauma-informed approaches to promote safety, wellbeing, and independence.
- Build trusting relationships through active listening, empathy, and consistent support.
- Assisted clients to develop life skills, emotional regulation, and community participation.
- Responded effectively to incidents, challenging behaviours, and crisis situations while maintaining client dignity and safety.
- Maintained accurate case notes, incident reports, and client records in accordance with organisational policies.
- Collaborated with multidisciplinary teams, families, and external services to achieve positive client outcomes.
- Promoted safe and inclusive environments that respected individual rights, cultural backgrounds, and personal goals.
Support Worker
Limitless horizons health services
02.2023 - 11.2025
- Provided compassionate, person-centred support to individuals with complex mental health, behavioural, and disability support needs.
- Build strong therapeutic relationships by promoting trust, respect, and emotional wellbeing.
- Assisted clients in developing daily living skills, independence, and community participation.
- Managed challenging behaviours and supported clients during periods of distress using effective de-escalation strategies.
- Maintained accurate documentation, including progress notes and incident reports, while adhering to organisational policies and procedures.
- Worked collaboratively with families and multidisciplinary teams to deliver safe and effective support.
Administration Assistant
New Force Education & Recruitment
08.2022 - 01.2023
- Coordinated scheduling of appointments and shifts, facilitating effective communication between staff, clients, and external services.
- Scheduled appointments and coordinated communication between staff, clients, and external services to ensure seamless operations.
- Streamlined intake, referral, and case management processes by efficiently collecting and updating client information.
- Maintained accuracy and attention to detail in handling sensitive client information and service documentation to uphold compliance and trust.
- Assisted with compliance tasks, including data entry, filing, and reporting, to maintain accurate records in electronic management systems.
- Prepared documentation and reports for multidisciplinary teams to facilitate client reviews and case meetings.
- Responded to enquiries from clients, families, and service providers in a professional and culturally sensitive manner.
Education
VCE - Completed
Point Cook Senior Secondary College
Point Cook, VICHealth Science - Study Break
Victoria University
VicSkills
- Trauma-Informed Care
- Crisis intervention
- Behavioral Intervention
- Behavior Support
- Risk assessment and safety planning
- Youth engagement
- Communication and Documentation
- Conflict resolution
- Relationship building
- Teamwork and Adaptability
- Cultural awareness and diversity inclusion
- Professional boundaries and ethics
Qualifications
- Diploma of Community Service, 2026
- Residential Care Skill Set (Top-Up Units) 2026
- Certificate IV Disability, 2022
- Certificate of NDIS Worker Orientation 2026
- Certificate of Infection and Control 2026
- Certificate of First Aid and CPR
Certification
- Current Drivers Licence and reliable car
- Valid and current employee Working With Children Check (WWCC)
- Valid and current NDIS Worker Screening Check
References
Available upon request
Timeline
Support Worker
Diverse culture care
03.2025 - 04.2026
Support Worker
Limitless horizons health services
02.2023 - 11.2025
Administration Assistant
New Force Education & Recruitment
08.2022 - 01.2023
Support Worker
Prestige community care
01.2022 - 04.2026
VCE - Completed
Point Cook Senior Secondary College
Health Science - Study Break
Victoria University