Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Finley Cleaver

Collingwood

Summary

Dedicated and skilled hospitality professional with 4 years of experience. Upbeat, friendly, and always anticipating customer needs. Holder of valid Responsible Service of Alcohol (RSA) certificate. Residing locally, offering flexibility and prompt availability for shifts. Committed to delivering exceptional customer service and contributing to a positive dining experience.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Waiter

Chapelli’s
03.2024 - Current
  • Company Overview: Italian Restaurant/Cafe
  • Assist with opening and closing duties including cleaning tasks, restocking supplies, and preparing tables for next service.
  • Providing customers specific cutlery and sides needed for meals effectively.
  • Answer questions about menu selections and recommended food choices.
  • Quickly reset and clean tables after customers left to enable speedy turnaround.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Managed up to 30 tables while providing excellent service, helping fellow staff whenever requested.

Waiter

Urban Provedore
04.2022 - 11.2022
  • Company Overview: Cafe
  • Serving meals and drinks and responding to customer's requests.
  • Clearing tables during service and cleaning up cafe for closing and opening.
  • Addressed special requests and dietary requirements.
  • Engaged well with customers to arrange seating and take orders.
  • Kept service areas clean, stocked and visually appealing.

Waiter

House of Lulu White
08.2021 - 04.2022
  • Company Overview: Restaurant/Cafe
  • Taking accurate orders of coffee types, re-filling bottomless cocktail glasses through out service.
  • Worked with extremely fast table turnovers effectively while maintaining high customer service.
  • Clearing tables during service and cleaning up cafe for closing and opening.
  • Answered questions about menu selections and recommended food choices.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behaviour.

Education

Diploma of Applied Fashion Design & Merchandising - Fashion Designer

Kangan Institute
Richmond
12.2023

High School Diploma -

Wesley College
St Kilda, VIC

Skills

  • Can carry 3 plates
  • High volume dining
  • Customer service
  • Memory retention
  • Time management
  • Table setting

Certification

Responsible Service of Alcohol (RSA)

Timeline

Waiter

Chapelli’s
03.2024 - Current

Waiter

Urban Provedore
04.2022 - 11.2022

Waiter

House of Lulu White
08.2021 - 04.2022

Diploma of Applied Fashion Design & Merchandising - Fashion Designer

Kangan Institute

High School Diploma -

Wesley College

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Finley Cleaver