Finn Smith
Mount Evelyn,VIC
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and customer relations. Driven to provide high quality customer service. Extensive knowledge of products and services within the fields of Technology, Design and Music, as well as creating solutions for customers to drive loyalty, retention and revenue. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Sales Team Member
Provincial Home Living
03.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained organized, presentable merchandise to drive continuous sales.
- Adapted quickly to changes in the market landscape, adjusting selling strategies accordingly for optimal effectiveness.
- Built relationships with customers to encourage repeat business.
- Use of design knowledge to drive sales.
Session Drummer
Self-employeed
01.2020 - Current
- Provided timing and rhythmic foundation for band members to coordinate performance.
- Attended rehearsals, soundchecks and call times and evaluated sound quality.
- Designed marketing material and social media posts to promote musical performances.
- Composed musical pieces with percussion instruments for renditions.
- First hand experience with equipment in a variety of styles and settings.
Sales Associate
JB Hi-Fi
09.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Design - Visual Design/ Architecture
University of Melbourne
Melbourne, VIC06.2025
VCE -
Luther College
Croydon Hills, VIC12.2020
Skills
- Customer Relationship Building
- Sales software proficiency
- Customer Service
- Customer Relations
- Product and service knowledge
- Sales expertise
References
Christine Cureton - Manager at Provincial Home Living Chirnside Park
Ph: 0438 370 067
Anne Burgoyne - Youth Pathways Manager
Ph: 0417 421 904
Timeline
Sales Team Member
Provincial Home Living
03.2023 - Current
Sales Associate
JB Hi-Fi
09.2022 - 03.2023
Session Drummer
Self-employeed
01.2020 - Current
Bachelor of Design - Visual Design/ Architecture
University of Melbourne
VCE -
Luther College
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