Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Finnian Byrne

Ormond

Summary

I am a 25 year old professional with 10 years of experience in customer service with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills. I am looking to move on to the next stage of my career so I am seeking a fulltime leadership position.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Assistant

Bunnings Warehouse
10.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by ensuring I had accurate knowledge on products, their locations and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • I was only member in my department to be awarded employee of the month due to my fantastic customer service.

Delivery Driver

Uber Eats
10.2022 - Current
  • Delivering food From restaurant to customers houses.

Home Show Salesman & Data Entry

GREAT WATER
08.2022 - 01.2023
  • I was asked by the owner of Great Water to help sell their products at the Melbourne home show. My job was to sell water filters and other products to visitors to the stand. I also uploaded leads from the home show to the company's database.

Sequence

KMART SOUTHLAND
11.2021 - 04.2022
  • I was tasked with a specific area of the store where I would restoke shelves and change price tags of products.

Packer

DIRECT MAILING SOLUTIONS
09.2020 - 02.2021
  • My roles included, packing supplies into boxes, sorting stock, transporting stock, sealing packages and operating various machinery.

Sales Assistant

BURGER KING
10.2019 - 01.2020
  • My roles here included opening and closing the fast-food restaurant, serving customers, cleaning behind the counter and the dining area, operating the drive through restocking and cooking the food.

General Staff

BRIDGE WATER HOTEL
02.2019 - 06.2019
  • My work included bar work, Kitchen duties and Waiter service in the Dining Room.

Swim Instructor

SWIM RIGHT
01.2018 - 01.2019
  • I was in charge of my own classes where I would plan each class depending on the skill level of the Students.
  • My classes consisted of beginners to level 3's (2-13 year old's).
  • I taught kids the basics of how to swim and help them feel safe in the water.
  • Formed trust with each student so they would feel comfortable in my classes
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Instructed a trainee swimming instructor to get them ready for them to instruct their own classes.

Waiter

ODO CAFÉ
03.2017 - 06.2017
  • I delivered orders to customers, cleared tables, prepared orders, restocked and cleaned.

Shop Assistant

COLD ROCK ICE CREAMERY
11.2014 - 12.2015
  • Served customers ice cream and other products, cleaned, closed the shop and was often entrusted to work by myself.

Education

Bachelor of Outdoor Education -

Latrobe University

Skills

  • Customer service
  • Sales
  • IT knowledge
  • Extensive knowledge on board games
  • Cash handling
  • Relationship building
  • Stock management
  • Cash register operation
  • Team collaboration

Certification

Certificate 3 in Video Game development

Interests

  • Dungeons and Dragons
  • Boardgames
  • Animation
  • Digital art

Timeline

Sales Assistant

Bunnings Warehouse
10.2023 - Current

Delivery Driver

Uber Eats
10.2022 - Current

Home Show Salesman & Data Entry

GREAT WATER
08.2022 - 01.2023

Sequence

KMART SOUTHLAND
11.2021 - 04.2022

Packer

DIRECT MAILING SOLUTIONS
09.2020 - 02.2021

Sales Assistant

BURGER KING
10.2019 - 01.2020

General Staff

BRIDGE WATER HOTEL
02.2019 - 06.2019

Swim Instructor

SWIM RIGHT
01.2018 - 01.2019

Waiter

ODO CAFÉ
03.2017 - 06.2017

Shop Assistant

COLD ROCK ICE CREAMERY
11.2014 - 12.2015

Bachelor of Outdoor Education -

Latrobe University

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