Fionn Lancaster
Belconnen,ACT
Summary
Highly efficient crew member, well established in fast-paced and challenging environments. Eager to learn, quick to apply new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Retail Team Member
Officeworks Fyshwick
10.2023 - 02.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Prioritised helping customers over completing other routine tasks in store.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Streamlined checkout process by efficiently handling cash register operations, minimizing wait times for customers..
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Improved store efficiency by maintaining clean and organised displays, ensuring quick location of products for customers.
- Pick and Packing online orders.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
Warehouse Production Worker
Allstaff Australia For Pax Australia
06.2023 - 08.2023
- Assembled products according to changing daily work orders and specific customer needs.
- Met production targets and tight deadlines by collaborating closely with team members.
- Inspected finished products for quality and adherence to customer specifications.
- Made sure that products were produced on time and are of good quality.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Crew Member
McDonald's
11.2021 - 02.2023
- Prepared products following restaurant, health, and safety standards and procedures.
- Prepared and cooked food orders for customers.
- Collaborated with team members to complete orders.
- Managing orders and deliveries.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Belconnen High School
Hawker, ACTSkills
- Daily Food and Beverage Preparation
- Safe Food Handling
- Kitchen Safety Standards
- Health and Safety Standards
- Stocking and Replenishing
- Cleaning and Sanitizing
- Managing orders and deliveries
- Teamwork and Collaboration
- Dependable and Cooperative
- Willingness to Learn
- Team Player
- Adaptability and Flexibility
- Positive Company Representation
Hobbies
Online Gaming - Advanced
Magic The Gathering - Intermediate to Advanced
War Hammer - Beginner
Referee
Paula Unicomb
Department Coordinator
Officeworks
0400 318 515
Daniel Johnson
General Manager
Allstaff Australia Pty Ltd
0425 221 154
Restaurant Manager
McDonald's Kippax, ACT 2615
02) 62784247
Timeline
Retail Team Member
Officeworks Fyshwick
10.2023 - 02.2024
Warehouse Production Worker
Allstaff Australia For Pax Australia
06.2023 - 08.2023
Crew Member
McDonald's
11.2021 - 02.2023
Belconnen High School
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