Finlay Clayworth
Narellan
Summary
Cafe Supervisor with a strong background in managing and guiding a team. Experienced in customer relations, conflict resolution and ensuring seamless operations.
Prior experience working in an office supporting role which involved communicating with suppliers, managing the reception desk, sending professional emails, record keeping and invoice processing.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cafe Supervisor
Max Brenner
10.2023 - Current
- Resolved customer complaints in regards to service or quality.
- Trained and supported newly hired team members.
- Delegated tasks and monitored employee performance.
- Established open communication channels within the team, allowing for prompt resolution of issues and fostering a collaborative work environment.
Site Administrator Trainee
Acciona Ferrovrial Joint Venture
05.2023 - 09.2023
- Created purchase orders, comparative charts and monitored purchase requisitions for errors.
- Processed mass volumes of invoices with inside software in accordance with established deadlines.
- Corresponded with vendors on a regular basis either through email or phone.
- Organized and maintained filing systems both manually and electronically.
Barista/Bartender/Restaurant Waitress
Campbelltown Catholic Club
10.2021 - 05.2023
- Greeted customers and took orders for coffees, other beverages and food items.
- Operated cash registers to process customer payments.
- Maintained a clean work environment.
- Prepared alcoholic and non-alcoholic beverages according to the recipes provided.
Education
Certificate III - Business Administration
Foundation Education
NSW05-2025
High School Diploma -
Campbelltown Performing Arts High School
Campbelltown, NSW10.2018
Skills
- Vendor Relations
- Customer Relations
- Reliable and Trustworthy
- Organizational Skills
- Staff training and development
- Health and safety regulations
- Food safety compliance
Certification
- RSA 2019
- RCG 2019
- Full licence with own transport
- White card
References
- Natalie Noakes
Max Brenner
Assistant Store Manager
0452 344 104
natgrace121@gmail.com
- Ceri Prosser
Max Brenner
Store Manager
0424 641 003
Timeline
Cafe Supervisor
Max Brenner
10.2023 - Current
Site Administrator Trainee
Acciona Ferrovrial Joint Venture
05.2023 - 09.2023
Barista/Bartender/Restaurant Waitress
Campbelltown Catholic Club
10.2021 - 05.2023
Certificate III - Business Administration
Foundation Education
High School Diploma -
Campbelltown Performing Arts High School
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