Flynn Hockings
Ipswich,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bakery Customer Service(CASUAL)
Drakes Ipswich
01.2020 - 2021
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Supported the bakery''s sustainability efforts by implementing waste reduction measures and composting initiatives.
Staff Member(CASUAL)
Limelight cinemas Ipswich
2021 - Current
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Managed financial transactions with accuracy, ensuring proper tracking of expenses and timely payment processing.
- Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
KITCHEN HAND(CASUAL)
NORTHEN SUBURBS LEAGUES CLUB Ipswich
2023 - 2023
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Managed incoming food deliveries, checking for quality and accuracy while properly storing items according to established protocols.
Picker Packer
United Fastener
10.2022 - 01.2023
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Safely and securely loaded items to prevent damage during transport.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
Labourer/trainee (FULLTIME)
ACS BUILDING CONSTRUCTIONS
01.2021 - 01.2022
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Assisted in the construction of residential framing projects, contributing to precise alignment and stability of structures.
Wod for Harper (Volunteer WORK)
N/A
01.2013 - 01.2021
Harper Swim-athon (Volunteer WORK)
N/A
01.2009 - 01.2021
Skills
- Demonstrated experience in applying organizational skills based on conflicting priorities and attention to detail when working with deadlines
- Integrity and maturity to work with confidential and sensitive client and business information
- Ability to assess changing priorities and independently make decisions to achieve set goals
- Ability to collaborate, negotiate and liaise confidently with people at all levels and from diverse backgrounds
- Experienced in using software tools to perform administrative functions
- Excellent interpersonal skills when working independently or as a team member
- Exceptional customer service skills and problem solving capabilities
- Microsoft Office Suite
- Word
- Outlook
- Excel
- Power Point
Certification
- Workplace Health and Safety Queensland Construction Induction Card (white card) - [2022]
- Responsible Service of Alcohol (RSA) - [2020]
- Graduation Secondary Education - [2021]
- Certificate IV in Christian Ministry and Theology - [2021]
- Provided First Aid in Education and Care Setting - 2023
- Provided First Aid - 2023
- Provided Basic Emergency Life Support - 2023
- Provided Cardiopulmonary Resuscitation - 2023
- Working with Children Clearance (Blue Card) - 2023
Roles And Responsibilities
- Provide exceptional customer service to clients
- Management and maintenance skills to workstations and worksites
- Deliver high quality communication in a professional manner with all related parties both staff and customers
- Provide exceptional customer service to external stakeholders and internal colleagues in relation to corporate gardening maintenance
- Demonstrate experience in time management practices with the ability to produce high level outcomes under difficult or diverse circumstances
- Work with other team members as required to achieve positive outcomes and ensure deadlines are met
- Ability to work autonomously or within a team environment to ensure productive outcomes in a customer focused environment
- Provide all aspects of general services in a timely and cost-effective manner
- Quick and time affective thinking to adapt to situations for a positive outcome
- Flexible to work multiple hours through out the week
- Responsibility of working close with money and handling it safely, worked closely with money and serving of food.
References
- Mr Brad Oddi, Owner, ACS Building Constructions, 0428565696, admin@theacsgroup.com.au
- Constance McArthur, Duty Manager, Limelight Cinemas, 0450092002, connmac1809@gmail.com
- Felicia Haynes, Finance Officer/ Work Place Health and Safety, Imaculate Heart Primary School, 0412 826 668, df.haynes81@gmail.com
Timeline
Picker Packer
United Fastener
10.2022 - 01.2023
Labourer/trainee (FULLTIME)
ACS BUILDING CONSTRUCTIONS
01.2021 - 01.2022
Bakery Customer Service(CASUAL)
Drakes Ipswich
01.2020 - 2021
Wod for Harper (Volunteer WORK)
N/A
01.2013 - 01.2021
Harper Swim-athon (Volunteer WORK)
N/A
01.2009 - 01.2021
Staff Member(CASUAL)
Limelight cinemas Ipswich
2021 - Current
KITCHEN HAND(CASUAL)
NORTHEN SUBURBS LEAGUES CLUB Ipswich
2023 - 2023
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