FRANK ZUVELA
Mareeba,Australia
Summary
Dynamic professional with extensive experience at Lotus Glen Correctional Services, excelling in conflict resolution and safety management. Proven ability to lead diverse teams while maintaining high standards of accuracy and attention to detail. Skilled in report writing and fostering positive relationships, ensuring effective communication in challenging environments.
Overview
11
11
years of professional experience
Work History
Custodial Correctional Officer
Lotus Glen Correctional Services
Mareeba, QLD
09.2021 - Current
- Supervised meals and recreation periods for inmates while ensuring safety protocols were followed at all times.
- Carried out searches of inmates, their living quarters, and visitors for contraband items.
- Reported any suspicious activity or behavior to supervisors immediately.
- Facilitated communication between staff members, inmates, families.
- Ensured that all inmates were accounted for during each shift.
- Interacted with inmates in a respectful manner while enforcing rules firmly but fairly.
- Maintained detailed records on inmate behavior, activities, incidents.
- Managed conflict resolution between prisoners in a professional manner.
- Conducted cell inspections to identify any potential security risks or hazardous conditions.
- Responded quickly and appropriately to emergency situations as they arose.
Labourer/ Site Supervisor
Northern Asset Services
Cairns/ Mareeba, QLD
01.2015 - 09.2021
- Machinery maintenance/safety programs
- Install pack shed
- WHS compliant
- Computer literate
- General safety induction
- Review staff work ethics
- Contract mowing for T.R.C
- Installing, fixing and maintaining irrigation lines
- Contract fencing
- Pump shed building
- Minor welding
- Pack shed maintenance
- Dewatering paddocks and dams
- Staff monitoring and reports
- Staff training
- UV filter instillation maintenance
- Drainage
- Parks and garden maintenance (government bodies)
- Contract local government council (weed and pest management)
- Fertigation, installation and operation
- Carpentry works
- Bathroom renovations and fit out
- Track and stud frame work
- Minor gyprock skills
- Tiling and grouting
- Motor mechanical skills
- Tree removal
- Chainsaw skills
Maintenance and Landscape Manager
Carindale Views
01.2017 - 12.2017
- Manage a team
- Landscaping and maintenance duties to approximately 130 townhouse and villa properties
- Developing and implementing a work schedule for the maintenance and landscaping duties
- Servicing of all landscaping, vehicle and maintenance equipment
- Zero turn mower operation
- Hedging, line trimming, mowing and chainsaw trimming around the complex
- Testing, cleaning and maintenance of three pools
- Mulching
- Patching and painting of walls inside the rentals
- Smoke alarm testing
- Fixing of leaking taps
- Changing door knobs and locks
- Adjusting of cupboard doors
- Face to face interaction with tenants around the complex
- Time management skills
- Creating work orders for jobs around the complex
- Chemical spraying of weeds
- Fencing
Supervisor
Australian Employment Agency
01.2014 - 12.2015
- Supervisor of 21 paddock workers
- Farm arrival logistics
- Planning
Education
St Stephens Catholic Collage -
St Stephens Catholic Collage
01.2010
Mareeba State High School -
Mareeba State High School
01.2008
Skills
- Ability to relate to people of all backgrounds and cultures
- Planning and prioritising work
- Confident decision-making
- Accuracy and attention to detail
- Tactful but firm manner
- Organisational skills
- Time management skills
- Leadership skills
- Motivational skills
- Problem-solving skills
- Sound judgement
- Ability to build relationships with colleagues
- Good planning skills
- Calm and understanding manner
- Confident and positive outlook
- Flexible and creative approach to problem-solving
- Ability to interact with people
- Teamwork
- IT skills
- Report writing skills
- Aptitude for computer
- Outlook
- Word
- Internet research
- Good judgement
- Ability to apply rules fairly
- Ability to stay calm in difficult situations
- Observation skills
- Communication skills
- Listening skills
- Spoken communication skills
- Written communication skills
- Ability to work well as part of a team
References
- Raymond Sue - Contract Renovation Employer 0476 641 634
- Justin Moore - Supervisor at Lotus Glen Correctional Centre 0421 337 179
- Frank Zuvela - Owner/ Operator, Northern Asset Services 0407 624 653
Timeline
Custodial Correctional Officer
Lotus Glen Correctional Services
09.2021 - Current
Maintenance and Landscape Manager
Carindale Views
01.2017 - 12.2017
Labourer/ Site Supervisor
Northern Asset Services
01.2015 - 09.2021
Supervisor
Australian Employment Agency
01.2014 - 12.2015
St Stephens Catholic Collage -
St Stephens Catholic Collage
Mareeba State High School -
Mareeba State High School