Fredeline Suganda
Sydney
Summary
Dynamic solicitor with a proven track record at Chen Shan Lawyers, excelling in legal document preparation and client relationship management. Developed legal expertise in fast-paced, client-focused environment, emphasizing critical thinking and problem-solving. Achieved favorable outcomes through strong negotiation skills and effective communication, while managing diverse caseloads. Committed to delivering tailored legal solutions and enhancing client satisfaction through exceptional service. Adept at managing complex legal transactions and providing comprehensive client support. Seeking to transition into new field leveraging strong analytical and communication skills to drive impactful results.
Overview
4
4
years of professional experience
Work History
Solicitor
Chen Shan Lawyers
04.2025 - Current
- Built strong relationships with clients, offering tailored advice and guidance throughout legal proceedings.
- Delivered exceptional customer service by promptly addressing inquiries from both new and existing clients.
- Conducted thorough research to ensure accurate interpretation of laws and regulations in support of client cases.
- Managed a diverse caseload, resulting in successful legal representation for various client matters.
- Achieved favorable outcomes for clients by effectively managing litigation cases and providing comprehensive legal advice.
- Drafted well-structured contracts and agreements that protected client interests while adhering to established legal standards.
- Scrutinized evidence thoroughly, identifying weaknesses in opposing counsel''s claims to strengthen client defense strategies.
Paralegal
Chen Shan Lawyers
07.2024 - 04.2025
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Prepared legal briefs, motions, and pleadings.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
Retail Sales Associate
Sunglass Hut - Luxottica
11.2021 - 11.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
Graduate Diploma - Legal Practice
College of Law
Sydney, NSW01-2025
Bachelor of Commerce And Bachelor of Laws - Marketing
University of Sydney
Sydney, NSW10-2024
Skills
- Strong negotiation skills
- Effective communication
- Legal document preparation
- Legal research expertise
- Case management expertise
- Problem-solving capacity
- Criminal law
- Family law experience
- Customer service
- Goal oriented
- Customer relationship management
- Document preparation
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Indonesian
Native or Bilingual
Timeline
Solicitor
Chen Shan Lawyers
04.2025 - Current
Paralegal
Chen Shan Lawyers
07.2024 - 04.2025
Retail Sales Associate
Sunglass Hut - Luxottica
11.2021 - 11.2023
Graduate Diploma - Legal Practice
College of Law
Bachelor of Commerce And Bachelor of Laws - Marketing
University of Sydney
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