Freya Zaborski
Nedlands,WA
Summary
I am 22 years old with extensive knowledge of the hospitality industry. I have been bartending since I was 18 and have built a great understanding of spirits, customer service, processing payments and food running. I am friendly, open a fast learner and committed to building a customer base by providing positive service experience. Whilst I have focused on working in bars and pubs I would love the opportunity to work in cafes as well to potentially do day time work.
Overview
4
4
years of professional experience
Work History
Event Assistant
Pimentae
06.2023 - 10.2023
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Developed integrated event strategies and conducted on-site events management and follow-up after events.
- Balanced cash drawers and prepared bank deposits for financial maintenance, with some event day making upwards of $10,000.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
Bar Assistant
JD Wetherspoon
08.2019 - 10.2022
- Delivered food to customers at bar and tables.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Collaborated with bartenders to ensure timely drink preparation and consistent quality.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Demonstrated knowledge of various alcoholic beverages, mixers, glassware, and equipment required for each drink type.
Brand Ambassador
Aperol Spritz
06.2022 - 08.2022
- Travelled across the UK with Aperol Spritz to increase brand awareness and sell a range of beverages.
- Drove customer engagement by creating interactive activities that showcased the unique features of Aperol/ Campari products.
- Served as a liaison between clients and event organizers to ensure smooth coordination of all marketing initiatives.
- Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
- Educated customers on product features and answered questions regarding product use.
Bar Staff Member
Pub In The Park
07.2020 - 07.2022
- Created attractive bar displays by strategically arranging bottles and glasses as well as setting up and closing down the bar daily.
- Assisted in training new staff members on proper bartending techniques and procedures, facilitating their integration into the team.
- Adhered to UK laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Bachelor of Science - Geography
University of Liverpool
Liverpool07.2023
Skills
- Hospitality knowledge
- Cash/ Card Handling
- Inventory Tracking
- Customer Service Management
- RSA qualification
- Food Running
- Strong Work Ethic
- Fast Learner
- Age Identification checks
Timeline
Event Assistant
Pimentae
06.2023 - 10.2023
Brand Ambassador
Aperol Spritz
06.2022 - 08.2022
Bar Staff Member
Pub In The Park
07.2020 - 07.2022
Bar Assistant
JD Wetherspoon
08.2019 - 10.2022
Bachelor of Science - Geography
University of Liverpool
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