Dedicated and compassionate Tenancy Manager with a strong background in security, community housing, and tenancy operations. Experienced in supporting vulnerable cohorts, including asylum seekers and individuals at risk of homelessness. Proven track record in managing leases, resolving tenancy issues, and maintaining safe, well-managed properties. Skilled in liaising with real estate agents, support services, and government agencies to secure and sustain housing under head lease arrangements. Proficient in tenancy management systems, with advanced computer skills and expert-level experience using Reapit PM (formerly Console Cloud), including issuing tenancy forms and accurately processing receipting.