Fynn Williams
Mackay,Queensland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Trade Assistant
Hardy Spicer
Mackay, QLD
02.2023 - 08.2023
- Maintained a clean, safe working environment by adhering to health and safety regulations at all times.
- Prepared orders for dispatch by packing products into boxes or crates according to customer requirements.
- Provided assistance with manual handling tasks when required.
- Cleaned, checked, tested and packed products as per company standards before shipment.
- Performed basic maintenance duties such as changing light bulbs or oiling machinery parts when necessary.
- Assisted in the loading and unloading of goods from trucks and containers.
- Provided support to colleagues within the warehouse during peak periods of activity.
- Completed day-to-day duties accurately and efficiently.
- Planned and completed group projects, working smoothly with others.
- Understood and followed oral and written directions.
- Used Schenck CAB920 to balance fans and various other industrial equipment.
- Spray painted engine fans following proper paint procedure.
- Repaired and rebuilt various engine fans.
Customer Service Advisor
Transport and Main Roads
Mackay, QLD
05.2022 - 02.2023
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Contacted customers to service accounts, address issues, and propose new offerings.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Ensured compliance with all applicable laws regarding consumer protection.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Adhered to company policies and procedures when handling customer inquiries or complaints.
- Assisted with customer requests and answered questions to improve satisfaction.
Delivery Driver
KRB Logistics and Resources
Mackay Harbour, QLD
01.2021 - 01.2022
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical problems encountered with vehicles to dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Inspected vehicle and maintained gas, oil and water levels.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Labourer
Big W Distribution Centre
Monarto, South Australia
11.2019 - 01.2021
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Met daily KPI targets
- Adhered to company policies and safety procedures.
- Inspected machinery before and after use checking off daily checklists
- Used inter company phones to call for more product and clean away of empty pallets.
Grounds Crew Member
Tailem Bend Motorsport Park
Tailem Bend, South Australia
01.2019 - 01.2021
- Trimmed or edged around flower beds, walks, or walls.
- Cleaned up work sites after each job was completed; disposed of trash properly.
- Collaborated with other crew members to complete large-scale projects efficiently.
- Operated light construction equipment such as tractors, mowers, blowers, trimmers and other power tools.
- Communicated with supervisors about any issues or concerns that arose during work hours.
- Performed preventative maintenance to keep equipment in excellent working condition.
- Maintained or repaired tools or equipment for safety and longevity.
- Removed debris from walkways and driveways with rakes or leaf blowers.
- Maintained Vehicles used on track days.
- Assisted with emergency response teams on race days.
- Maintained Go Karts ensuring they're safe for customer use.
- Assisting customers with rules of Motorsport park.
Farm Hand
New Mediterranean Olive Groves
Coonalpyn, South Australia
01.2017 - 03.2018
- Shifted animals between grazing areas to foster sufficient access to food.
- Ensured compliance with all safety regulations related to farm operations.
- Completed harvesting activities using harvesters, tractors and other heavy equipment.
- Maintained and repaired farming equipment to provide consistent usability, prime operational condition and alleviate downtime.
- Documented work performed using computer programs or paper log books.
- Fed and watered livestock and monitored food and water supplies.
- Applied fertilizers and pesticides according to instructions in order to maximize crop yield.
- Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
- Moved livestock to pastures for grazing or to scales and enclosures.
- Loaded and unloaded trucks with supplies or products from the farm.
- Maintained farm equipment such as tractors, harvesters, and other machinery.
- Used oil cans, hand tools and grease guns to lubricate and make minor repairs to farming machinery.
- Attached plows, sprayers or harvesters to tractors with bolts or hand tools.
- Operated irrigation systems to provide adequate water supply for plants.
- Inspected fields regularly to identify pests or diseases that may harm crop growth.
- Observed and listened to machinery operation to detect equipment malfunctions.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Education
Automotive Mechanics
TAFE SA
Murray Bridge, SA11-2013
Engineering Technology
TAFE SA
Murray Bridge04-2013
High School Diploma -
Unity College
Murray Bridge10-2012
Skills
- Customer Service
- Point Of Sale Systems
- Money Handling
- Advanced Computing Skills
- Administration
- Leadership
- First Aid
- Working Cohesively and Independently
- Presentation
- Issue Resolution
Certification
- C - Class unrestricted
- HR - Heavy Rigid
- LF - Forklift
- HSR Level 1
- Chemical Accreditation
References
- CLAIRE BARTLETT, Unit Manager, State Emergency Service, 0435 941 193
- RHYS FAULKNER, Store person, Big W Distribution Centre, 0457 360 154
Hobbies and Interests
- Rebuilding / Repairing Motorbikes
- Hand Made leather works
- Martial Arts
- Home Restoration
Affiliations
- State Emergency Service Volunteer.
- Video Gaming
- Reading
Accomplishments
- 5 year achievement with South Australian State Emergency Service
- Team Leader and WHS officer with South Australian State Emergency Service.
- Reached Rank of Corporal in the Royal Australian Air Force Cadets.
Timeline
Trade Assistant
Hardy Spicer
02.2023 - 08.2023
Customer Service Advisor
Transport and Main Roads
05.2022 - 02.2023
Delivery Driver
KRB Logistics and Resources
01.2021 - 01.2022
Labourer
Big W Distribution Centre
11.2019 - 01.2021
Grounds Crew Member
Tailem Bend Motorsport Park
01.2019 - 01.2021
Farm Hand
New Mediterranean Olive Groves
01.2017 - 03.2018
Automotive Mechanics
TAFE SA
Engineering Technology
TAFE SA
High School Diploma -
Unity College
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