Gabriel Fernandes Silva

• Support VIP guests and liaise with high-profile clients, ensuring impeccable service.
• Manage requests with urgency and discretion, similar to executive support demands.
• Coordinate schedules, reservations, and logistics with attention to detail.
• Train and supervise a team, ensuring excellence in service delivery.

TurisRio is the official tourism organization of the State of Rio de Janeiro, focused on promoting tourism, enhancing infrastructure, and supporting strategic development initiatives within the industry.

• Provided high-level administrative support and diary management to senior local and national partners.
• Coordinated complex domestic and international travel arrangements.
• Organised internal and external meetings and events, ensuring all logistics were efficiently managed.
• Applied understanding of business priorities to contribute to and support key strategic initiatives.
• Managed events ranging from small executive gatherings to large-scale public functions.
• Supported special projects as required, demonstrating flexibility and proactive problem-solving.

• Company Overview: Top Latin American Travel Agency
• Oversaw daily operations of a high-performing travel agency team.
• Managed executive schedules, business travel logistics, and internal reporting.
• Implemented efficient procedures to streamline workflows and boost productivity.
• Supervised cross-functional teams and ensured compliance with service standards.
• Worked directly with executive leadership to deliver strategic business support.
• Top Latin American Travel Agency