Summary
Overview
Work History
Education
Skills
Languages
Additional Information
References
Timeline
Generic

Gabrielle Parvatii Low

Nollamara,Australia

Summary

Passionate and empathetic social work student with a strong commitment to making a positive impact in the lives of individuals and communities. Seeking a meaningful placement opportunity at Ruah's Mobile Outreach and Tenancy Support Services, where I can apply my interpersonal skills, adaptability, and teamwork to provide vital support to those in need.

I am dedicated to working with marginalised populations, reflecting the values of compassion, inclusivity, and social justice that are central to Ruah's mission. My background in customer service has honed my active listening and problem-solving skills, allowing me to engage with individuals in a sensitive and respectful manner. I am well-prepared to collaborate with diverse teams and navigate challenging situations while maintaining a professional and composed demeanour.

Overview

3
3
years of professional experience

Work History

Casual Retail Assistant

Bstore
09.2020 - Current
  • Developed, maintained and utilised a diverse client base
  • Gained customer trust and confidence by demonstrating a compelling, persuasive and composed professional demeanour
  • Provided primary customer support to internal and external customers
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Located out-of-stock items for customers with other store locations or by directly contacting vendors
  • Maintained knowledge of current sales and promotions, return and exchange policies, and security practices.

Casual Retail Assistant

Zara
07.2022 - 08.2023
  • Resolved customer issues using listening skills, professional attitude and problem-solving techniques
  • Used POS system to complete sales and process customer transactions
  • Notified supervisors of inventory shortages, damages and changes
  • Directed customers to appropriate merchandise and store locations
  • Shelved and stocked products in appropriate locations
  • Helped maintain clean and orderly work environment
  • Checked retail spaces regularly to detect and handle cleanliness problems
  • Helped customers to satisfy merchandise needs and resolve service problems
  • Performed assigned fitting room and recovery duties to maintain pleasant guest environment.

Education

Bachelor of Social Work -

Curtin University
Perth, WA

Diploma of Health Science -

Edith Cowan College
Perth, WA
02.2021

IELTS Preparation -

Navitas English School
Perth, WA
07.2019

High School Diploma -

Palawan Adventist Academy
Narra, Palawan
04.2019

High School Diploma -

Palawan Hope Christian School
Puerto Princesa City, Palawan
04.2017

Skills

  • Interpersonal Skills
  • Teamwork and Collaboration
  • Active Listening
  • Cultural Sensitivity
  • Advocacy
  • Client-centered approach
  • Empathy
  • Compassion

Languages

English
Professional
Filipino
Native/ Bilingual

Additional Information

Senior High School Work Immersion in Hospital 2018

  • Collaboration with health professionals
  • Provided assistance to patients and hospital staff
  • Maintained facilities, equipment and tools to ensure operational readiness, safety, and cleanliness
  • Followed procedures and instructions from the hospital staff
  • Build a relationship with a patient through a positive attitude and attentive response

Church and community volunteer 2017-2019

  • Outreach with Indigenous community
  • Led programs such as worship, study, and service opportunities
  • Provided support to marginalised communities through outreach and assistance group

Participation in Filipino non-government organisation

  • Managed social media accounts
  • Collaborated with team members to develop and execute advocacy campaigns

References

Rhea Fuentes Ker 0414 223 423

Malin Ekenberg 0478 832 992

Timeline

Casual Retail Assistant

Zara
07.2022 - 08.2023

Casual Retail Assistant

Bstore
09.2020 - Current

Bachelor of Social Work -

Curtin University

Diploma of Health Science -

Edith Cowan College

IELTS Preparation -

Navitas English School

High School Diploma -

Palawan Adventist Academy

High School Diploma -

Palawan Hope Christian School
Gabrielle Parvatii Low