Organized Cafe Manager with three years of experience working in local cafe settings. Team-driven leader in personnel management and fair labor. Customer-driven and motivated to serve the community.
Overview
2
2
years of professional experience
Work History
Cafe Manager
Sweet and Savoury Cafe
Austral, NSW
01.2023 - 01.2024
Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Ordered supplies needed for daily operations promptly within budget constraints.
Greeted customers at the front counter, answering questions and inputting specialty coffee orders into the POS system.
Developed and implemented customer service policies and procedures for cafe staff.
Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
Great welcoming customer service and positive attitude
Barista
Donut King
Lewisham, NSW
02.2022 - 01.2023
Prepared and served coffee, espresso drinks, blended coffees and teas.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Provided excellent customer service by responding to inquiries quickly and professionally.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.