GAGANDEEP
North YORK,ONTARIO
Overview
4
4
years of professional experience
Work History
Telecommunications Engineer
Link-On Communications
Etobicoke
10.2021 - Current
- Improved network performance by designing and implementing efficient telecommunication systems.
- Reduced downtime for clients by providing prompt troubleshooting and repair services for telecommunications equipment.
- Enhanced customer satisfaction with timely resolution of technical issues, ensuring optimal service quality.
- Optimized network capacity by conducting thorough analyses and identifying opportunities for improvement.
- Developed customized solutions for businesses to address unique telecommunication needs, resulting in increased productivity.
AMAZON FLEX DRIVER
Fastrack
ETOBICOKE
12.2019 - 08.2021
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Maintained vehicle safety and cleanliness, ensuring a professional appearance for customer interactions.
- Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Managed time effectively to maximize the number of packages delivered per shift.
Education
Diploma - Construction Engineering
ST. CLAIR COLLEGE OF APPLIED ARTS AND TECHNOLOGY
WINDSOR, ONTARIO04.2020
Skills
- Network Engineering
- Cisco switch and routing
- UNIX IT platform
- Inter-Tel voice system
- Emergency planning
- Efficient multitasking capabilities
- Multitasking and Organizing
- Ability to work under pressure
- Documentation expertise
- Positive attitude under pressure
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working
Urdu
Limited Working
Timeline
Telecommunications Engineer
Link-On Communications
10.2021 - Current
AMAZON FLEX DRIVER
Fastrack
12.2019 - 08.2021
Diploma - Construction Engineering
ST. CLAIR COLLEGE OF APPLIED ARTS AND TECHNOLOGY