Gena Manning
Berowra,NSW
Summary
I am 18 years old and currently studying Business at Macquarie University. I am professional, skilled in crafting high-quality beverages and providing exceptional customer service. I have a strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. I am adaptable and reliable, ready to excel in fast-paced environments. I am experienced in cash handling for tills and gaming services and I have an extremely friendly and approachable demeanor.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender and Gaming Attendant
Magpies Waitara
Waitara, NSW
03.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a clean and organised workspace, ensuring compliance with health and safety regulations.
- Served customers in the gaming areas and helped in gaming machine services
Barista, Till Operating and Food Service
Norther Tigers Soccer Club Canteen
01.2024 - Current
- Cooked and served food, operated till and took orders, also made coffees
- Worked in a fast pace environment with multiple responsibilities, enhancing customer service skills and organisation
Catering
Magpies Waitara
01.2023 - Current
- Cleaning tables, helping around the kitchen and working on the till in a fast paced environment
- Working large functions, both drink and food service
- This has enhanced my customer service skills and efficiency whilst maintaining an outstanding work ethic
Swim Coach
Moving Bodies Aquatic Centre
01.2021 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a clean and organised workspace, ensuring compliance with health and safety regulations.
- Served customers in the gaming areas and helped in gaming machine services
Education
Bachelor of Business -
Macquarie University
10-2028
Higher School Certificate -
St Ives High School
11-2024
Skills
- Excellent customer service
- Punctual
- Efficient
- Organised
- Reliable
- Time management
- Strong multitasking
- Greeting guests
- Friendly and outgoing
- Clear and effective communication
- Service prioritization
Certification
- Hospitality Certificate 1 + 2, 01/01/22
- Barista License, 01/01/22
- Responsible Service of Alcohol, 06/12/24
- Responsible Conduct of Gambling, 09/12/24
Timeline
Barista, Till Operating and Food Service
Norther Tigers Soccer Club Canteen
01.2024 - Current
Bartender and Gaming Attendant
Magpies Waitara
03.2023 - Current
Catering
Magpies Waitara
01.2023 - Current
Swim Coach
Moving Bodies Aquatic Centre
01.2021 - 01.2023
Bachelor of Business -
Macquarie University
Higher School Certificate -
St Ives High School