Results-driven professional with a versatile background in customer-facing roles. Skilled in data entry, inventory management, and team collaboration, ready to leverage expertise to enhance customer experiences and operational success. Consistently working to achieve higher results as proven by academics and previous promotions in other roles
Work History
Deli Assistant
5 Months
Ainslie IGA | 03.2026 - Current
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained cleanliness and organization of deli area, ensuring compliance with health standards.
Operated slicing equipment and scales to prepare deli products efficiently.
Collaborated with team members to manage inventory levels and reduce waste.
Trained new staff on food safety protocols and equipment operation procedures.
Monitored product expiration dates, ensuring timely removal of outdated items from shelves.
Greeted customers at counter to fulfill requests and answer questions.
Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Provided excellent customer service through active listening and addressing customer needs promptly.
Food Preparation Worker
6 Months
Kickstart Expresso | 02.2026 - Current
Prepared food items following established recipes and safety standards.
Maintained cleanliness and organization of food preparation areas.
Assisted in inventory management by tracking supplies and ingredients.
Collaborated with team members to ensure efficient workflow during peak hours.
Receptionist
5 Months
Executive Suites on Howick | 10.2025 - 03.2026
Managed multi-line phone system to efficiently direct calls and handle inquiries.
Welcomed clients and visitors, ensuring positive first impressions and high customer satisfaction.
Scheduled appointments using digital calendar systems, optimizing front desk operations.
Maintained organized reception area, enhancing professionalism and creating a welcoming environment.
Assisted in coordinating meeting room setups and logistics for client meetings.
Processed incoming and outgoing mail, ensuring timely communication with clients and vendors.
Developed knowledge of company services to provide accurate information to clients and visitors.
Implemented filing system improvements that enhanced document retrieval efficiency for staff members.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Used softwares such as Xero and office Rnd
Farm Hand
1 Year 4 Months
Cosgroves Pty Ltd | 02.2023 - 06.2024
Operated farm machinery for planting and harvesting crops efficiently.
Assisted in daily livestock care, ensuring animal health and welfare standards.
Maintained tools and equipment, promoting safety and operational readiness.
Supported irrigation system management to optimize water usage across fields.
Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
Sales Associate
3 Years 11 Months
Warren Supa IGA | 02.2020 - 01.2024
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
Maintained store organization and cleanliness, contributing to a welcoming environment for shoppers.
Collaborated with team members to restock shelves and manage inventory levels effectively.
Developed strong product knowledge to assist customers in making informed purchasing decisions.
Demonstrated excellent communication skills while resolving customer concerns and complaints professionally.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Political Science And Economics
The Australian National University | Acton, Canberra | 08.2026
Skills
proficient in Microsoft software
customer service
data entry
strong work ethic
Timeline
Deli Assistant
Ainslie IGA
03.2026 - CurrentRead More
Food Preparation Worker
Kickstart Expresso
02.2026 - CurrentRead More
Receptionist
Executive Suites on Howick
10.2025 - 03.2026Read More
Farm Hand
Cosgroves Pty Ltd
02.2023 - 06.2024Read More
Sales Associate
Warren Supa IGA
02.2020 - 01.2024Read More
The Australian National University
Bachelor of Arts from Political Science And Economics