Georgia O'Leary
Wallaroo,NSW
Summary
Dynamic waitress with a proven track record at Heywood Restaurant and Cellar Door, excelling in customer service and POS system operations. Enhanced guest satisfaction through effective communication and upselling techniques. Demonstrated strong team collaboration and attention to detail, ensuring order accuracy and a welcoming dining environment. Reliable, punctual, and adept at multitasking in fast-paced settings.
Overview
1
1
year of professional experience
Work History
Waitress
Heywood Restaurant and Cellar Door
09.2024 - Current
- Provided exceptional customer service to enhance guest satisfaction and dining experience.
- Assisted in maintaining cleanliness and organisation of dining area to ensure a welcoming environment.
- Collaborated with kitchen staff to accurately relay orders and special requests from customers.
- Managed cash register operations, processing payments efficiently and accurately for all transactions.
Education
No Degree - Year 10 Certificate
Radford College
Canberra, ACT12.2025
Skills
- Excellent customer service and greeting of guests
- Sound time management and ability to multitask
- Team collaboration
- Knowledge of and experience in point of sale (POS) system operations
- Attention to detail such as menu memorisation and order accuracy
- Ability to upsell and apply general sales techniques such as item promotion when required
- Reliable and punctual
- Excellent verbal and written communication skills
Timeline
Waitress
Heywood Restaurant and Cellar Door
09.2024 - Current
No Degree - Year 10 Certificate
Radford College