Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Georgia O'Leary

Wallaroo,NSW

Summary

Dynamic waitress with a proven track record at Heywood Restaurant and Cellar Door, excelling in customer service and POS system operations. Enhanced guest satisfaction through effective communication and upselling techniques. Demonstrated strong team collaboration and attention to detail, ensuring order accuracy and a welcoming dining environment. Reliable, punctual, and adept at multitasking in fast-paced settings.

Overview

1
1
year of professional experience

Work History

Waitress

Heywood Restaurant and Cellar Door
09.2024 - Current
  • Provided exceptional customer service to enhance guest satisfaction and dining experience.
  • Assisted in maintaining cleanliness and organisation of dining area to ensure a welcoming environment.
  • Collaborated with kitchen staff to accurately relay orders and special requests from customers.
  • Managed cash register operations, processing payments efficiently and accurately for all transactions.

Education

No Degree - Year 10 Certificate

Radford College
Canberra, ACT
12.2025

Skills

  • Excellent customer service and greeting of guests
  • Sound time management and ability to multitask
  • Team collaboration
  • Knowledge of and experience in point of sale (POS) system operations
  • Attention to detail such as menu memorisation and order accuracy
  • Ability to upsell and apply general sales techniques such as item promotion when required
  • Reliable and punctual
  • Excellent verbal and written communication skills

Timeline

Waitress

Heywood Restaurant and Cellar Door
09.2024 - Current

No Degree - Year 10 Certificate

Radford College
Georgia O'Leary