Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Georgia Thompson

ST GEORGES BASIN

Summary

Dedicated and passionate Skin and Laser Therapist with extensive experience in advanced skin treatments and laser technologies, committed to delivering exceptional client care and outstanding results. Known for a client-first approach, a genuine love for helping others feel confident, and a holistic understanding of skin health that emphasizes the importance of at-home care. Highly driven to stay updated on industry trends, with a commitment to continuous learning and professional growth in skin biology, treatments, and technologies. Detail-oriented, reliable, and self-motivated, I thrive in dynamic, team-oriented environments and bring a positive, results-driven mindset to every challenge.



Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Skin & Laser Therapist

Laser Clinics Australia
03.2022 - Current
  • Delivered advanced skin treatments, including chemical peels, microdermabrasion,skin needling, advantaged laser treatments tailored to individual client needs.
  • Performed laser treatments for hair removal and skin rejuvenation using state-of-the-art technology, ensuring client safety and optimal results.
  • Conducted comprehensive skin consultations to assess client concerns and recommend customized treatment plans and skincare products.
  • Maintained detailed client records, tracking treatment progress and providing ongoing support for achieving desired outcomes.
  • Adhered to strict hygiene, safety, and regulatory standards in all procedures.
  • Built strong client relationships, delivering exceptional service to encourage repeat bookings and product sales.
  • Worked collaboratively with the clinic team to meet and exceed monthly sales targets for services and retail products.

Front of House Wait Staff Member

Clockwork Catering
11.2021 - 09.2022
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Disinfected frequently touched between guests to minimize infection risks.
  • Answered customers' questions, recommended items and recorded order information.

Barista and Shop Assistant

Bakehouse Group
03.2018 - 02.2022
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Controlled line and crowd with quick, efficient service.
  • Upsold specialty items with beverages, increasing store sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.

Front of House Waitress

Wild Ginger
11.2017 - 01.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, clean cutlery
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Diploma - Diploma of Beauty And Spa Therapy

Torrens University Australia
Sydney, NSW
03.2022

High School Diploma -

St John The Evangelist Catholic School
12.2017

Skills

  • Knowledge of skin anatomy and conditions
  • Supervisory skills to ensure adherence to clinic protocols and safety guidelines
  • Expertise in conducting comprehensive skin consultations to create tailored treatment plans
  • Familiarity with advanced skincare products and ability to recommend the best solutions for clients
  • Proven track record in achieving retail and service sales targets
  • Skilled in operating advanced laser equipment and troubleshooting
  • Adherence to strict hygiene, sterilization, and safety protocols
  • Communication and Problem-Solving
  • interpersonal skills to handle client concerns and deliver an outstanding experience
  • Quick decision-making for managing unexpected skin reactions or treatment challenges
  • Efficiently managing appointment schedules to ensure a seamless client flow
  • Keeping accurate treatment records for follow-ups

Certification

  • Diploma of Beauty and Spa Practice - Due to complete in March 2022

Timeline

Senior Skin & Laser Therapist

Laser Clinics Australia
03.2022 - Current

Front of House Wait Staff Member

Clockwork Catering
11.2021 - 09.2022

Barista and Shop Assistant

Bakehouse Group
03.2018 - 02.2022

Front of House Waitress

Wild Ginger
11.2017 - 01.2022

High School Diploma -

St John The Evangelist Catholic School

Diploma - Diploma of Beauty And Spa Therapy

Torrens University Australia

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Georgia Thompson