Originally from Northern Ireland but currently in Perth, Australia on my second year working holiday visa looking to find employment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host/Food & Beverage Attendant
AVC
Riverland, Brisbane Qld
08.2023 - 04.2024
Greeted guests upon arrival providing them with information on the menu & restaurant services
Took reservations over email, the phone & in person
Advanced knowledge of Sevenrooms booking system for reservations & table assignments
Running & assisting function packages such as beverages, food platters/ canopies & setting up decorations
Serving of alcoholic beverages and hot food
Experienced knowledge of beers, wines spirits & cocktails
Managed & updated the social media accounts (Instagram & Facebook) to ensure maximum engagement from customers
Abided by state RSA laws
Completed safe work practice training
Administrative Assistant
Guest Services Worldwide
Brisbane, QLD
08.2023 - 12.2023
Answered phone calls and emails to provide information, resulting in effective business correspondence
Entered data into spreadsheets using Microsoft Excel & other similar programs
Handled confidential documents in an organized fashion according to established protocol
Scheduled and coordinated appointments, meetings and events for management staff & clients
Cleaner & Labourer
Thermowrap Australia
Mildura, Victoria
04.2023 - 06.2023
General indoor & outdoor cleaning- including vacuuming, polishing, power hosing, & sweeping to ensure a constant safe work environment
Manual handling of heavy materials & use of power tools
Removal of plaster from walls, vinyl floors & glue from walls wearing correct PPE
Making panels for insulated wine tanks- using hotwiring machinery
Waitress/ Front of house
Blend & Batch Cafe
Banbridge, N. Ireland
08.2022 - 12.2022
Working in a fast paced cafe environment
Serving hot food and beverages
Taking orders using eftpos system and in house app system
Clearing, wiping and resetting tables to ensure a clean and safe work environment
Accurate cash handling
Section Waitress & Bartender
Barluga
Newcastle Upon Tyne
11.2021 - 08.2022
Working in a fast paced Gastropub
Managing a section of the restaurant with independent responsibility
Using problem solving & resolution skills to dealing with customer complaints in a professional and fair manner
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection
Completed opening and closing checklists to ensure smooth restaurant operations
All Rounder- Receptionist/ Housekeeping/Bar
Whites Hotel- Bar Blanc
Newcastle Upon Tyne
07.2020 - 10.2021
Checked in guests using established procedures, verified guest identification and credit card information.
Provided excellent customer service to ensure a positive experience for all hotel patrons
Performed general housekeeping duties- attended to guests rooms by sweeping, mopping & vacuuming, changing bed linen, restocking towels & toiletries for guest check in
Working on a fast paced bar serving alcoholic beverages