Georgia Young

• Spotlight teaches you a range of objectives in the retail store from home decor, Manchester, curtains and blinds, sewing and crafts
• Front register: Using the POS system to process sales, refund transactions, cash handling
• Provided comprehensive details about product usage and care.
• Consistently reached and surpassed sales targets.
• Drove loyalty program engagement to achieve high retention rates.
• Craft and party: Upselling warranties based on the different types of machines
• Maintained knowledge of current sales and promotions such as catalogs, boost, and setup 2-day deals.
• Helped customers locate products and checked store system for merchandise at other Spotlight stores
• Assisted customers with prompt and polite support in-person and via telephone.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons with products such as cricut and sewing machines as well as balloon designs and orders.
• Ensured efficient distribution of inventory to sales areas.

The spotlight Morayfield store under went an entire store renovation while we still traded as normal, few team members were chosen to help the tradies and renovation team progress and get the store back to new. I did this by

• Working effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with removing and installing new shelving.
• Arranged stock following the planogram layout.

Mother’s Day contract: during the busy time of Mother’s Day I worked at pandora ensuring all customers were served with high customer service. I developed many skills such as upselling strategies and the completed the following;

• Ensured each customer received a warm greeting upon arrival.
• Assisted customers in finding products and choosing merchandise based on their needs and preferences.
• Expertly prepared and gift-wrapped items for customers.
• Ensured timely merchandise restocking from available inventory.
• Promoted current store deals, increasing overall sales figures.
• Arranged merchandise to enhance visual appeal and increase sales.
• Located merchandise in different stores to meet customers' requirements.
• Ensured efficient checkout process through teamwork.