Georgie Kiraly
Yackandandah,Victoria
Summary
Proven track record in delivering exceptional customer service and enhancing operational efficiency, as demonstrated at Blind Freddy's Cafe. Skilled in sales, adept at creative problem-solving and maintaining composure under pressure. Excelled in team collaboration and customer satisfaction, significantly contributing to a positive and productive work environment. Expertise in customer engagement and adept at training peers underscores a commitment to excellence and leadership.
Overview
4
4
years of professional experience
Work History
Hospitality Worker
Blind Freddy's Cafe
02.2020 - 11.2022
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Trained new staff members on proper customer service and hospitality policies.
Customer Service
Bunnings
09.2022 - Current
- Provided exceptional customer service, addressing customers concerns professionally and courteously.
- Delivered exceptional customer service, resolving complex issues and strengthening client loyalty.
- Training new team members
- Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.
- Maintained exceptional customer service standards throughout every shift.
- Provided exceptional customer service, addressing concerns, and answering questions promptly.
Education
High School Diploma -
Victory Lutheran College
West Wodonga, VIC11.2022
Bachelor of Nursing - Nursing
Latrobe University
West Wodonga, VIC11.2025
Skills
- Customer Service
- Sales and Customer Service
- Confident meeting new people
- Able to find creative solutions to problems
- Able to work effectively under pressure
- Actively listening and following instructions in a timely manner
Additional Information
Nursing has always been my ultimate career goal. As I develop new skills through my current studies, I am eager to apply them in practice by starting as an Assistant in Nursing (AIN). I hope this experience will deepen my understanding of the healthcare system and patient care across a range of health conditions. My passion for nursing is rooted in a lifelong desire to assist individuals at their most vulnerable and achieve my dream of becoming a nurse.
Timeline
Customer Service
Bunnings
09.2022 - Current
Hospitality Worker
Blind Freddy's Cafe
02.2020 - 11.2022
High School Diploma -
Victory Lutheran College
Bachelor of Nursing - Nursing
Latrobe University
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